Cheryl was fantastic, informative and quick helping resolve stressful issues quickly and efficiently.

Very happy with my experience of dealing with John Arundale. Highly responsive and pragmatic in dealing with my home insurance claim.

The home insurance claim was sorted within 24 hrs after the house was broken into, so easy to deal with. Thank you for making the whole ordeal a little bit easier. Helen and Paul Whittaker

Fantastic service. Highly recommend. My agent, John Arundale, dealt with my claim for a damaged carport and ensured this was dealt with and sorted incredibly quickly. He was extremely professional, efficient and kept me in the loop throughout the whole process. So often people promise to reply but never do but John was fantastic. Very grateful for his help.

The inspection of the very clear and obvious damage from storm Babot consisted of a camera on a stick and the surveyor claiming that he had been told there was only 14mm of rain, so it's unlikely to be storm damage, but he would send in the report anyway. Usually I wouldn't write a review until the end, but i complained on email over 3 days ago and got no response. I then complained to Aviva who said to complain to HRNL (clearly they didn't bother readiling my complaint that clearly said i'd already done that with no response!) The impact from storm babot (damage at the very height on the 20th) is clear and undeniable and the inspection of my home was very brief. Based on what we were told during the inspection the outcome must have been pre-determined when the inspector says 14mm of rain (Met office says 85mm) Seems like writing a bad review is the only way of getting any response.

Fantastic service. Highly recommend. Ryan was a great help in ensuring our recent glass door accident was promptly dealt with and sorted. Extremely professional, efficient and kept us in the loop throughout the whole process. Many thanks.

Gamma was extremely helpfull as was Sally in resolving a problem with the claim. I would say a thoroughly resepctable company and I can understand why LV insurance use them,

The whole process of claiming for my conservatory roof which was damaged through extreme weather was easy and the money was received promptly. I was able to use a roofer of my choice which for me was positive. The agent I spoke to, Cheryl Myskiw, was excellent, I could not fault her in any way. She explained the process very well and was always prompt in replying to emails.

Amazing customer service from Beth Myskiw, Glazing Claims Handler. She has replied our emails and kept us right, all through the claim process. Thanks Beth!

Beth Myskiw was fast and effective very professional. Thank you Beth for fast turn around.