Scammers items actually come from Berlin despite having a uk website address - item arrived with eu plug, paint peeling and dented. Impossible to contact had to raise a dispute through payment provider and hopefully will get a refund. Wish I’d have checked the reviews before I ordered ☹️

Ordered a amplifier in August still not here and now I don't want it and cannot get my money back even though I have asked for it through email contact number

Great value, lots to choose from. Easy to order

As the website uses a .co.uk address, I mistakenly assumed I was buying from a UK company. This company is based in Germany. The items I purchased stated they had a 3-5 working day delivery. On the 5th working day, I contacted the company and asked for an update and received no response. I wrote again the next day and my email again went unanswered. I ended up filing a claim through Paypal and received a refund the same day. If you are thinking about ordering from this company, I strongly suggest you use Paypal so you have their buyer protection. You'll likely need it.

Very easy to purchase with i paid with pay pal it was fast and efficient Would highly recommend.

Please note. This company is outside of the UK in Germany. No where what's so ever do they say this, not in the website , ordering process or payment. Not untill you get a shipping notice do you find out. If I had known that from the off I would not of ordered as i could easily have ordered my product here in the UK and received within a couple of days instead I suffer delay after delay , customs issues and a possible custom charge. The reason I did order is Google bring them up as first choice for the product I need. Under the current climate and shipping issues then you should be aware of this.

Hi, I'm writing this as I have not been given a delivery date for a gazebo I ordered. Please respond and let me know ASAP as this is highly unusual. Order number is 0400977179 Regards, Martin

I ordered a 4kg Indian Club (exercise) from this site and the price was unbeatable, which prompted me to go ahead. After that I read some reviews on here and had misgivings, but let me say: the club arrived AOK, delivered to the door, perfect condition, and I have no complaints at all; on this basis I would order again. UPDATE: Sept 22nd. I did order a second club, same price, and it also arrived AOK, so I can find no fault with the firm. Many thanks for some excellent clubs!

Seamless transaction

Happy dealing with Hifi-Tower