They responded very quickly to my request!

Was speaking with 2 agents who were outstanding. Helpful and willing to resolve my issues. Both of them called me back after they had issue resolved for me. Andrew and Kenneth are a credit to Flogas. I deal with a lot of utility companies and Flogas and their team are by far the best in the Irish Marketplace. Their staff are brilliant.

They "forgot" to apply my rebate for exporting to the grid. Crummy behaviour by Flogas itself. Did get through to an agent who sorted it for me though.

Speedy response

Shane was excellent to deal with. He answered all my questions and explained everything to me.

The customer service person was very helpful. Guided me through was I need to do and ensured everything was working.

General question about taking over an account. Wasn’t able to complete action as I needed reading…. However was so lucky to be speaking with Ella o Rourke. This girl restored my faith in service. Just Brillant. Friendly, clear, informative, recommends … excellent service. As soon as I get this property sorted… I am looking to move my own home provider to flowgas. Thankyou

Susan Clarke was exceptionally helpful in dealing with my issues

Communication Immediate understanding of my question and willing to explain what I wanted to better understand

Moved my account to flogas last week, made very simple by their great customer service, €150 welcome bonus on each of my accounts to start me off, lots of easy ways to pay, I chose to set up a weekly standing order to support my monthly direct debit, couldn't be easier to keep on top of things which = peace of mind, I absolutely recommend flogas, I've already brought friends over and we'll share €50 credit between us, Happy days 😉