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Agnes Feerick

26 August 2024, 19:55

  • IE

I was unsure how to set up my account

I was unsure how to set up my account. I rang customer service and was in contact with Shane. He was so helpful and patience despite all my numerous question. Thank you Shane.

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Carol Fitzmaurice

23 August 2024, 23:24

  • IE

The customer care was excellent

The customer care was excellent. Shane was so polite and helpful.

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customer

23 August 2024, 20:34

  • IE

The customer support i received was top…

The customer support i received was top notch

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customer Gerardine

23 August 2024, 17:40

  • IE

I received a letter in advance…

I received a letter in advance regarding my contract about to finish. On ringing customer service I spoke with Shane who was super helpful, he gave me lots of relevant information and discussed my options.

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KEVIN

22 August 2024, 22:00

  • IE

Very helpful employee named Lauren.

Very helpful employee named Lauren. She was very efficient and professional.

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Cora Brennan

22 August 2024, 18:04

  • IE

Excellent customer service

Excellent customer service

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Jacinta

21 August 2024, 22:47

  • IE

Great customer service

Great customer service

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Danko Kozar

21 August 2024, 17:33

  • IE

Needed older invoices to apply for tax refund

I recently needed to apply for a tax refund through Revenue.ie, but I had trouble locating my receipts from 2020 online. Frustrated, I reached out to customer care, hoping for some assistance. To my delight, Shane, a Customer Service Agent, promptly responded and resolved the issue quickly. He went above and beyond by compiling all the necessary invoices into a single, comprehensive PDF. This was incredibly helpful and made the process much smoother. I wanted to express my appreciation for the outstanding customer experience I received. Shane's prompt and effective support made all the difference. Thank you, Revenue.ie, for such excellent service!

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Khalat Omar

20 August 2024, 17:38

  • IE

I contacted with a nice girl Stephanie…

I contacted with a nice girl Stephanie today, she was very patient until she solved my issue. Thanks, You have fast and strong customer service.

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Niamh

20 August 2024, 04:00

  • IE

Kenneth helped me with an ongoing issue…

Kenneth helped me with an ongoing issue I was having with my electricity supply. He kept me informed about the steps he was taking to resolve the issue which helped manage my expectations. The problem had been going on for a number of months and he managed to sort it out for me thankfully.