Nice customer service

Great service

Gemma was really helpful and lovely to deal with

Quick response to my call, staff member was very helpful and friendly

Customer service rep Sarah was extremely pleasant and helpful to deal with! She did exactly what I needed straight away and was a joy to speak to

Kenneth was very helpful on the phone. Very little waiting time to speak to a customer service representative, which is rare.

Your staff is not only friendly but also highly skilled, gave me good advise.

Customer support agent Andrew was very helpful and obliging and assisted with query and follow up invoice and statement immediately

I spoke to Lara who was very friendly & resloved my issue straight away, she was very friendly & efficient.

I was billed based on estimated meter reading and after I protested the bill in writing and via calls, the customer care officer escalated it for investigation but to my surprise, the bill was debited to my baccount.