Valerie was a great help assisting with my order

Great quality products with lovely eco friendly packaging for that "special touch". Top notch customer support from Aleksandra when I made an error in my order. Thank you!

Although I had an issue with my original order I am giving My 1st Years a 5 star review as their customer service was amazing. After receiving my order I noticed some marks on the belt of the cat robe that I had purchased. I contacted My 1st Years on their online chat and the issue was dealt with immediately. I received a replacement robe the next day and it was perfect. The robe was bought as a gift for my granddaughter, it is beautiful.

First class customer service. When buying a personalised gift I mistakenly misspelt the name. Aleksandra was very helpful and even though the item had been dispatched, she corrected the spelling and sent another item out the same day.

Have purchased mumtiple items from My 1st Years and always really happy with the products. Recently ordered a personalised gift and realised I’d made a mistake with the date. Emailed and immediately heard back from Lawrence who had rectified my mistake - great customer service.

I received the activity table, absolutely beautiful. My daughter just loves it. One of the items had a crack on it and I messaged them. Valerie who I spoke with was fantastic and sorted my issue with no problem. I’ve got a few things from this site and will definitely use again.

Had a problem with the hinges on toy box I bought for my grandson for Christmas. Contacted them on 27th Dec. Lawrence emailed me back and replacements arrived with me on 29th. I was kept informed of what was happening constantly. Excellent service,

I ordered hooded towel for my baby, in pictures it was dark maroon in color but when it arrived it’s so faded, the quality is not good, small in size, texture and color are not of good quality. Don’t buy it

I have bought multiple things from this company over the years and have always been happy with the quality of their products,Also their gift boxes are perfect for a keepsake box! This time buying from them, I wanted something extra adding to an item which isn't something they usually do but Lawrence was very supportive and helpful in making this happen for me and I really appreciate lawrence and this company going above and beyond to help me produce a product that I wanted! Thank you once again!

Excellent and quick service. Our toy had a problem with the sound box. The email was replied to quickly and our replacement toy arrived the next day. I will definitely be ordering from here again.