courteous clear effective and swift

Rebecca in Customer Service (and in particular dealing with our company mobile phones) always gives excellent service. Always quick to respond and to get the matter in hand sorted out. Great to deal with.

Rachel, is always very helpful and answers any issues I may have promptly. She is a pleasure to deal with and a credit to your company. if only all customer service teams where like this.

Polite and helpful

Needed assistance while away on holiday. Daniel H responded very promptly and sorted the issue. Also offered an inexpensive add-on for me to consider.

The person I spoke to was very helpful and polite

Great. Had phone stolen last Thurs. Used online chat service to request new sim which arrived today (Monday) Used chat service to register new sim which was done efficiently despite my inability to write the right numbers in the right order lol. Couldn't be a better service.

Abhishek provided excellent service today, fixing an annoying problem. He was responsive, charming and effective.

Laxman listend to my issues and concerns spent the time going through my account to help identify where the issues may be from went away to confirm and look into them in more deatil and emailed back with 1 hour with all the correct solutions very quick with a response and corrected everything fast and efficiently 11/10 Lexman

OneCom representative Ritik Arora was extremely helpful and courteous. The answer was not immediately available, but he took the time to obtain it, while managing my expectations about the time and effort it took. Very professional.