I spoke to chloe today about my phone on my trip to greece. Heart warmingly helpful. Thenk you.

Casey from customer services was really helpful. They couldn't resolve my query as I need to contact another company, but they were very polite and quick to respond. Thank you Casey :)

Amazing I would highly recommend just received a call from Ty Grace he was fantastic and sorted out an amazing deal Thank you so much your amazing

Daniel H was very helpful in assisting me when I needed some help setting up my new SIM. Very knowledgeable and efficient.

Appalling company -missold contract - impossible to deal with - refused to send requested telephone conversation - pressurised to sign contract.

Not sure on these other reviews, I have always spoke with local English agents and they have always been polite and helpful I wouldn’t have renewed with them if they didn’t! Chloe was nothing but courteous and helpful

Hi All Be aware about this company as they will charge you after you leave this company - they will not going to refund your overpayment.

Jordan was soo helpful and really great at walking me through my account. She resolved some minor issues I had with great ease and understanding.

I received a prompt and very helpful response to my query. Chloe was very efficient and courteous.

My company is Heath & Safety Training Ltd, our postcode is NE12 9 TA and we have an account with One Com for a leased line broadband. When we first reported the fault on Wednesday 21 August we received a reference number from One Com which was 05836135 We are still without internet & telephone which went off sometime on Tuesday night or very early Wednesday morning 19th or 20th August. On Thursday 21 August we were told to expect an engineer from your supplier, who I understand is Virgin, on Friday morning however no one arrived on site or has been in touch. We are into the 6th day now without service and more worryingly no definitive answer from your company as to when this issue will be resolved. Our business is on the verge of collapsing and if we do not get this issue resolved quickly we will have to send some staff home because like any business we cannot survive much longer without phones, internet and crucially access to an internal server which houses our company planner with all customers details, invoices and planned work that is scheduled. We have a service level agreement that supposedly gets our leased line broadband back on within 4 hours so clearly this is looking like an investment that is a complete waste of time & money. Our account manager has informed me that the outage that caused the issue is likely to have damaged our router and this needs to be replaced but we still have not been given a time or date when this will be resolved. I find it absolutely staggering that in this day and age that we have not even had an engineer on site to look at this problem and get us back online. Can someone in your company please address this matter urgently I cannot stress enough how crucial it is that we get everything working again so please assist us jobs are at stake here now. I have emailed this same message to you twice now but have had no response so far