Verified
All question answered.
All question answered.
Verified
Teigan was very helpful and…
Teigan was very helpful and professional. She made my experience with onecom very pleasant. Wish more people was as helpful as she was.
Verified
Needed to know if we could use our…
Needed to know if we could use our roaming package on our holiday to Cyprus. Phone answered in 6 rings. Extremely nice lady gave us the info we needed and a bit more. Fantastic service as always. Thank you
Verified
It was a pleasure to speak with Ola…
It was a pleasure to speak with Ola this morning and she was able to resolve my issue about using my mobile phone abroad. Thanks
Verified
International roaming
I had a query about international roaming, and Katy checked the details in my contract and made sure I would be covered. She also gave me a top tip about extra charges if onboard a boat and using maritime mobile networks. Excellent support. Thanks again.
Verified
Was very polite and very helpful
Was very polite and very helpful
Verified
Very polite
Very polite, friendly. Found the information very quickly.
Verified
Very poor service
Very poor service, being charged more than I should each month, no-one will speak to me regarding it, they avoid you at all costs. Its all mis-sold contracts that I am now contacting CISAS, they try to tell me I have a business phone, I dont, they say I have 2 numbers, I dont. what an awful awful company.
Verified
Knowledgeable lady very helpful
Knowledgeable lady very helpful
Verified
Super helpful
Alice in customer service is super helpful. She always sorts any queries promptly in a friendly but professional way. 5*s