Verified
A pleasure to speak to Lauren
A pleasure to speak to Lauren Calm, friendly, helpful & efficient.
Verified
Really helpful
Really helpful, and sorted the issue out straight away 👌
Verified
Absolute scammers avoid this company at all costs
I have been sold a contract that was supposed to be £15 per month, first bill £52.35 cannot get anyone to answer my calls and Vodafone will not have nowt to do with it. ABSOLUTE SCAMMERS AVOID AT ALL COSTS! Update, finally got to talk to onecom and surprise surprise they deny completely misleading me (lying) so now I will contact Cisas Very upset I could be conned like this!
Verified
Reliable and helpful support
Just had another very positive support experience, with Lucie quickly and efficiently resolving our reported issue as she has often done in the past. I highly recommend Onecom and their support desk.
Verified
Continue to bill us after we emailed…
Continue to bill us after we emailed well in advance to cancel the contract. Poor account management really and they try to bill after the services had been ported to a new provider and tried to make it our fault? I'm sorry but if our account was managed right it wouldnt have come to this.. only intrested when we are spending. Please feel free to reach out on 07415 102304 to talk about this.
Verified
Jordan was polite and helpful.
Jordan was polite and helpful.
Verified
A great service
A great service, Gave practical and helpful advice leaving me with a contract that I am very happy with. Also saved me money each month. Thank you Ty
Verified
Far too slow to respond
Far too slow to respond. Ask a question then reply and another 5 minutes before another question
Verified
Very fast response and very helpfull.
Very fast response and very helpfull.
Verified
these have no morals
these have no morals, do not use this company, search for onecom scam group on facebook and you will understand