OneCom has always been a very trustworthy and reliable company. They are quick to react and focus on customer service.

Very helpful and clear Came back to check in with me when I was on hold for a big longer.

Max helped me with my problem and resolved it fully

Totally frustrated with OneCom. I simply want to access my account and was told 'Vodaphone website doesnt really work well with OneCom customers. So after 15 mins on hold I get through to be told I'd have register for OneCloud. They then send a link but no pass word. Totally annoying, frustrating poor service.

Query dealt with satisfactorily

Sold a sim only contract that you just cant get out of unless you pay massive penalties, absolute discrace that Vodafone use this compamy.

Today I had a conversation with Peter from Onecom customer service - though the reason for my call was a dissatisfaction with my upgrade package and a lack of clarity concerning my bill - the conversation with Peter and his ability to clearly outline and explain the reasoning behind the elevated cost was extremely cordial and very professional. In as much as I was quite annoyed concerning a misunderstanding, he calmly had a look at my concerns and further decided to look further into the matter to see if he can get a more favourable response to my request. I have been with ONECOM Vodafone for 5years+ and the service has been exceptional. As I wait for a response to my query I decided to write my review prior to a response, because sometimes a review might not just be to get what one wants - but equally, the way one was treated during the process. I highly recommend ONECOME because of the amazing customer service personal I have come across these 5+ years - but today Peter took top prize. I hope he does not get mixed up with other Peters... no last name... oops Well done Peter. Vr/MSteele - A happy customer of ONECOME - BECAUSE of Peter's treatment

Hollie was very helpful and sorted our issue quickly

Rebecca in Customer Service is always brilliant... quick with a response and always helpful.

Jordan really tried to help me but I still cannot start the phone up. We are now starting again and arranged a replacement. I was very happy with Jordan's assistance thank you.