CONMEN AND FRAUDSTERS

Tegan was so helpful, super knowledgeable on what was required.

Great service

have tried for 2 days to contact one com and no luck they are loosing me work so wont be able to pay there bill, when signing up they say help is there 24/7 what a lie, I am now going to offgen to get help

Katie, the operator, was incredibly helpful today. She was polite, professional and informative. She was easy to talk to and felt I could ask her questions without feeling like I was being troublesome. She was able to answer all my queries and guide what was the best for me.

Kayla is a brilliant support to us, always happy to help with any queries and account requirements. I am really grateful to have her as a contact point as she always resolves things so quickly for us. Thank you!

Telgan was so helpful and very patient with me

Sale team misleads you over any deal they offer you but they do it in a way that is not considered illegal, cold calling claim they are another telecom provider. Customer service is poor that is being kind, very quick to take you to debt agency if you object to there heavy handed tactics. DO NOT TOUCH THIS SCAM COMPANY AT ALL COSTS

Every time i contact Naomi Whitby at OneCom the level of service and communication if first class. I receive a clear and concise reply to any and every query and a resolution follows shortly after if not immediate. Excellent customer service. Thank you.

Don’t trust this company, they will lie and then go missing on you. I was sold a Vodafone contract for six lines, I was assured the coverage would be great, it’s not it’s awful. Pav from onecom refuses to speak to me, and never returns a call. The customer service staff aren’t great and can be rude. I’m unable to access my bill but they still have a direct debit set up! If they ring you say no and block their number, they will ring from other numbers just keep saying no and blocking the number! Please read the reply of onecom, they haven’t asked for my account number, so some more lies! but as my name is on the review and I was ringing them several times a day and sending WhatsApp messages every hour. I wouldn’t be hard to find !