Verified
Great customer support
Lisa New our customer support advisor always give great service, very efficient. Always a pleasure to speak to.
Verified
Alice was a delight to speak to today
Alice was a delight to speak to today. Lots of helpful information and very courteous.
Verified
Onecom are great!
I love Onecome! We have a large number of connections and hardware that is procured through one come and managed through Onecom. The Cloud portal is great and easy to use. We have our specific account manager and support manager, who are both amazing! I can't thank them enough for the world-class service they both provide. When we call the support line the employees we speak to are always friendly.
Verified
Agressive
Agressive, pushy and rude sales cold call stating wrong infomation about a line that we have. We were told costs would be increasing for prodcuts and service we don't have with BT or any other company.
Verified
Friendly efficient service
Friendly efficient service
Verified
Tina always provides friendly service…
Tina always provides friendly service and goes out of her way to help.
Verified
A quick clear and productive service…
A quick clear and productive service from a company that knows what it's doing. Helpful staff and clear phone lines. Didn't feel rushed and sorted all my issues. Recommended
Verified
Absolutely rip off company
Absolutely rip off company! Been with them 3 months my phones been cut off 5 times and I've had to pay over £1800 stay well away! I run a limited company and now I've had the same number for 8 years now I've had to get a new number and lost 100s of customer!
Verified
A clear and concise explanation and…
A clear and concise explanation and answer
Verified
I am desperate to get out of my contract
I am desperate to get out of my contract and looking for a way how. They offer a discount that's attractive at first, and a 'free' gadget which I insisted I did not want or need. After a year the discount finished and they charged much more for the remainder of the 18 months. I wanted to finish with them and could not. They insisted I had agreed to terms that I had not. The operator was very unhelpful and it was obvious he was delighted he had 'trapped' me. I don't know who is putting positive reviews on here, they must be being paid to do it. Search the Facebook group one com missold contracts. I will leave whatever it takes. Do not be taken in by Onecom