Verified
never have I felt the way I feel now
never have I felt the way I feel now! this company scammed me with high bills so they could earn more money from Vodafone Search Facebook for "Onecom problems & mis-sold contracts." Many are experiencing the same problems. Aaron helped with my mis-sold Vodafone plan, which had fake free items and 18 months of cashback. After that, the charges become steep! Update: Onecom flagged this to try and get it removed, they are doign everything they can to hide the fact they are ripping customers off with the scam
Verified
Pleasant helpful awesome service
Pleasant helpful awesome service
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No signal, sorted in 5 mins.…
The way the guy Simon sorted out my problem.
Verified
Easy phone call easy to deal with
Easy phone call easy to deal with
Verified
Absolute rubbish company nothing but…
Absolute rubbish company nothing but hassle told me I would get money towards the early termination fee from ee oh no you can't supply us with enough info so no money told me I'd get 800 for my iphone 15 pro max from a place they recommended was told 400 so got my phone back sent me the wrong phone out to start with bunch of cowboys avoid them oh yes I have been in touch with your customer care team after been in touch with ee 3 times and you still say it's not enough well we,ll see at end of contract I'll knock the money off my self take the rise you lot
Verified
I have used Onecom for a number of…
I have used Onecom for a number of years and have always found them excellent value. They are easy to contact, quick to respond and very helpful/professional. Having just spoken to Elysia B on the chat portal I will now be renewing my contract with them and vodafone for another term.
Verified
Look up "Onecom problems & mis-sold…
Look up "Onecom problems & mis-sold contracts" on Facebook. We’re all experiencing similar issues. Aaron helped me with my mis-sold Vodafone plan that promised 18 months of cashback but turned into high fees afterwards. 900 members in a group have all been scammed by this company! things they do wrong: Pretend to give you free items tell you when the discount ends, they will "review" They do review, but double the costs! Update: they flagged this for being illegal? Trustpilot has had the proof of my experience, so they won't remove it. good try Mr/Mrs Onecom
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Over 900 people in a group must say…
Over 900 people in a group must say something? Search "Onecom problems & mis-sold contracts" on Facebook. Others are having the same issues. Aaron helped resolve my mis-sold Vodafone plan, which had fake free items and cashback for 18 months. Then, the charges skyrocket!
Verified
Friendly and efficient
Friendly. Efficient. Knowledgeable. Had to wait quite a long time but worth it to speak to a real person.
Verified
TEIGAN was obliging
TEIGAN was obliging, knowledgeable and professional. My issue was competently resolved. Thank you TEIGAN, especially, late on a Friday afternoon Suzanne Solomon