Continuous 5 start service from onecom, highly recommended. Recent service from Lucie, Alice and Dan has all been admirable.

Alice was fantastic and very efficient, professional, and very polite and well spoken. Great asset to the company and its customers.

Max was friendly and advised me on my next steps to get a new deal. Will be back in touch next month.

Very good service from Chrissie today

Always very personal and helpful customer service from this company. I received a meaningful resolution as usual, thanks

This review is for Lisa in Customer Services. Whilst our overall experience with OneCom during our 6yr contract with them was not great as overall we found them a bit hard to get hold of which causes problems and renewed our telephone system with another company. HOWEVER... Ironically, when porting and changing over our numbers to the new company, LISA shone out from the mundane help we had before [I don't want that to sound derogatory to others though]. Even though we were leaving, she was helpful, polite, diligent and a host of other positive attributes in getting our porting problems, retrieving lost numbers and billing sorted out. I just wish we had had her help earlier in our contract. Might have made the difference. Well Done Lisa, you are a star !! You DO make a difference.

Teigan was polite and friendly throughout the call. She was extremely helpful and professional and answered all my queries fully. Thank you.

Unswerving outstanding service from my Customer Service Manager, Julie McNeilly. She accompanied our Regional Manager on a visit so we had the chance to meet and it makes the working relationship so much easier. I can't fault the service she provides, emails always answered very quickly, the advice is always spot on so couldn't be happier. Thanks Julie - Long may you continue as our contact. Sue

Quick and efficient answers to my account query.

Extremely helpful