Verified
Really helped and gave me all the…
Really helped and gave me all the information required. Very easy and eased my mind.
Verified
Rachel
Rachel She was very prompt and efficient dealing with my request
Verified
Excellent service as always.
Excellent service as always.
Verified
Excellent knowledge and speedy response
Excellent knowledge and speedy response
Verified
Keep clear and stick with mainstream providers
2022 I started a contact with these guys. From the idea of saving a few pound each month. Only to be tongue tied with the guy mentioning plus vat and not mentioning it. Which still wouldn’t equate the amount they’ve charged me. To put it plainly it was meant to be £17.50 plus vat per month. This would have been done by me paying £60 ish to Vodafone then onecom paying me back £40ish each month This never was the case. I was paying around £40-60 a month for a sim only deal. It’s a 3 year contract. Subsidy’s are for 17 months then after that. You’ll be paying the full price which will be around £60-120 a month for the sim only. Currently trying to get out of this contract as they’ve faulted on their side and claim back what I’ve paid.
Verified
Jordan was very pleasant on the phone…
Jordan was very pleasant on the phone and had my query answered within a couple of minutes
Verified
Helpline at Onecom.
Thanku Elisha. U gave fab advice for my trip to Portugal. Really appreciate it. I needed to know the extra cost incurred plus any other helpful advice. You explained thoroughly!! Thanks again. Cath
Verified
Chrissie was brilliant
Chrissie was brilliant. She dealt with my issue quickly and professionally. Thank you so much.
Verified
i used chat on Onecome few times and…
i used chat on Onecome few times and they are very helpfull, fast ,no problem Daniel particularly was great
Verified
Promptly replied and managed to answer…
Promptly replied and managed to answer all my questions.