Very helpful and explained things clearly as I am not technically minded

Very helpful, caring, can't do enough for you excellent service, keep it up thank you, Steve Marriner 👍

A new customer to Onecom and I cannot fault them. Naomi in customer services, Suzie, our BDM and Harriet, our BDC have been so amazing, migrating our mobile estate over to them has been efficient and risk-free. We have more management and communications over our account than we ever have previously. A pleasure doing business with them.

I was dealt with by Alice Mathews and throughout the transition of my phone account she has explained everything to me so I understood exactly what was happening. This really helped as I'm not particularly IT/phone savvy. She was friendly, courteous and knowledgeable and is a credit to her company

Daniel was easy to chat with on chat now feature and was quick with links to refer to. Problem quickly fixed.

We've been a customer of Onecom for quite a few years now and they continually prove to be the best mobile reseller we've ever worked with. Customer Service Manager, Julie, is always on the ball and very quick to respond to queries and follow up actions whenever I get in touch. We get monthly reviews from our account manager, Helen, who always provides advice on how we can reduce our monthly spend. Orders placed for hardware are dealt with quickly and effectively. I would not hesitate to recommend Onecom to anyone.

Straightforward and clear to the point very helpful

Onecom as a company is excellent. Rebecca, Naomi and Helen, who I have had the pleasure of working with are very helpful and will do their best to sort out any issues immediately. I would defiantly recommend Onecom, without reservation.

I was really stressed about my bill because it didn't make sense at all again!!! I'd been over charged in April... And again in May.... So I needed to speak to a human being!!! I spoke to Chloe 😊 she promised to contact the billing team and get the overpayment refunded to me in June... Chloe was very efficient and have me confidence that she would get it sorted... Thank you chloe so much you're a super star... 😊

Kayla has been great at sorting out last minute requests for diversions. Always a friendly response and quick to reply.