A massive thanks to Lisa in customer relation dept. for always ready to help and going out of your way to provide required and requested info so promptly. Lisa is ever so friendly and welcoming and is great asset to the wider team and to the company, exceeding expectations with impeccable customer service at every occasion. Keep up the good work Lisa :o)

If you want them to put you on the worst provider in the area, then go with them. You can’t talk direct with the supplier. They only want there sales.

Great service from Lucie, prompt and kept up to date on the progress of my query, always passing on helpful information.

Casey M was really helpful during my online chat. Answered all my queries quickly and efficiently.

James D was very helpful and fixed my problem.

Over the last few months I have tried in vain to cancel our service with Onecom, emails, Whatsapp messages, online chat & telephone calls, I'm told it will be dealt with but nothing has been done. We have yet again had money taken out of our account, and despite conversations with the same sales person Keira, whom doesnt seem to keep any notes, as I have advised her on 3 seperate occasions that we no longer require the services of onecom, she has called back yet again today to ask what we are planning on doing with our account, despite the fact that our number was ported over to a new supplier over a month ago. I would not touch this company with a barge pole, I am flaberghasted at the number of positive reviews. I guess if I dont see this review on the trust pilot page I will know?

Spoke with Chrissie Very helpful could not do more then enough to help with my travel abroad and setting up voice pin “Thank you Chrissie “ So much nicer to talk to a person then messages or live chat

James gave spot on advice and helped me find what I was looking for. Thanks

Samuel R was extremely helpful today with my query and very fast, great team member

I was having trouble accessing invoices and emailed your company. The reply from Tina was very quick and she advised me she would look into this for me. Tina kept me updated and assured me that she was still looking into this as for me gaining access to invoices was mandatory. Tina forwarded me the invoices in question whilst waiting IT to give me the necessary access. I was extremely pleased with the service I received - Thank you Tina