I have had no issues with my system...customer service is always accurate and helpful...i would recommend their system to my friends and family

We had some connection issues and the customer service was responsive and very helpful. Later in the month We had a small oven fire. I was surprised at the length of time it took vector to call us call once the alarm went off. I guess when there's a fire, seconds feel like minutes. I had already called 911. It was nice to know they were there as a back up and the smoke alarm worked. Lesson learned--keep a charged extinguisher in your kitchen. We were just toasting almonds!

Customer service rep spoke to me & resolved problem on phone. What a do not like is the up charge if there is problem where somebody has to come out to fix your equipment. My alarm company in New Jersey does not charge me when they have to fix their equipment .

I am very pleased with the overall service of Vector

We loved how no matter what, Vector would not show up on our door step, unless we had prior knowledge. They provided an immediate response when our house was broken into and helped scare off other security companies. To be clear, home break ins went up in our neighborhood and if it wasn't for Vector, we would of lost a lot more. My wife and I look forward to signing back up with Vector, when we move back into their area.

Good rates, good customer service, rarely need to contact them for anything, response time always quick.

Vector has served us well for 6 years. When things have not worked properly it is easy to contact a person and get solutions quickly.

I just upgraded my equipment after 20 years. Installation went great, follow-up was great, I would recommend to anyone.

Have had this system for three years now. No problems; an efficient system with good telephonic backup support if you have questions or "events."

I have only had a very satisfactory experience with Vector Security. I have been a customer for 34 years and have found them very helpful and reliable.