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Divya Maru

13 June 2024, 19:32

  • GB

Excellent massage therapist

Excellent massage therapist, very reasonably priced. Highly recommend

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Bree P

13 June 2024, 00:04

  • GB

Fantastic experience

Booking a service was so straight forward and easy. I was given regular updates and reassured that I would get a professional.

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APT

12 June 2024, 01:34

  • GB

Excellent

Great experience - excellent cleaner.

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Beatrice

12 June 2024, 00:58

  • GB

Aleah

Aleah, is not only a lovely young lady, she's also smart! As a former educator, I found her extremely intelligent. I don't know about your organisation, but probably she can be such a resource to you, doing some support admin work. Having said so, I wouldn't hesitate to request Aleah again. Thanks Aleah.

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Rachel

11 June 2024, 21:34

  • GB

Waste of time and money

I had previously left a review saying that the cleaners were generally good but support staff unhelpful. Now not even that is true. I have had a cleaner cancel on me with between 4 hours and 4 minutes notice in the last 3 out of 4 times I have used the app. It's impossible to get a hold of customer service quickly as they don't have a phone number and you can only use an online chat, which they take hours on end to reply to. Honestly, either save the money and get your own cleaner or use an app like Housekeep where they will actually send a replacement if your cleaner can't make it. I totally understand things happen and have been very sympathetic in the past when a cleaner has been unable to make it last minute but three times in a row is a joke.

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Lucy Czaplicka

11 June 2024, 04:13

  • GB

Quick and easy

Quick and easy, and when one cleaner cancelled there was another one that quickly was able to replace them.

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Stefan

10 June 2024, 03:10

  • GB

Verified

Cancelled End of Tenancy Cleaning with 1 Hour Notice!

First and last time using this company!! I booked a 3 hour clean for the end of my tenancy a month in advance. Today with an hour's noticed he changed the time of the clean from 9AM to 1PM with no explanation (even though I had arranged to meet my landlord at 1PM to hand over the keys and inspect the property). When I asked what the reason was for the delay, as I had to reschedule with my landlord, he cancelled the job with an hour’s notice without saying a word. Then the system found me a second cleaner for 1PM. The landlord agreed to now attend the property at 4PM. At 1PM I receive a call from the cleaner saying he will be 15 mins late… he was 1 HOUR LATE for a cleaning job that was meant to last 3 hours and finish at 4PM – now it only lasted 2, and for the time he'd lost it wasn’t done to standard as it was an end of tenancy clean! I had to still hoover dust the windowsill once he’d left! I was actually considering getting a regular cleaner through this company but after today’s experience, NEVER AGAIN!

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Vaida Kli

10 June 2024, 02:24

  • GB

Wonderful,original.

Wonderful, pro

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Katie

09 June 2024, 15:52

  • GB

Ease of use

Ease of use, ease of communication with hairdresser.

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sarah

09 June 2024, 05:46

  • GB

Reliable and did a good job

Reliable and did a good job