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Julie Park

04 June 2024, 02:03

  • GB

Unreliable and lying cleaner and the system supports it

One of their cleaners, Maria Eduarda confirmed regular cleaning sessions with me from Wednesday 27 March, then on the same day cancelled all the sessions until 5 June giving the reason as travelling. I had to book one-off cleaning sessions separately to find her cover. Yesterday, she asked if I could move her first cleaning session on 5 June to a later date saying that she is tired from travelling. I said no because I already scheduled my work around the confirmed session. She said she will see me on the 5th but cancelled the cleaning as well as all the recurring sessions the day after, leaving only one day to find her replacement. This is incredibly disrespectful. I would like to leave a one star review on this to let future customers know of this behaviour, but can't even do that because she hasn't attended cleaning even once. I feel that I cannot trust Wecasa anymore because the cleaners can confirm their availability and cancel last minute without any consequences.

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Lisa

04 June 2024, 00:07

  • GB

Very happy with the sevice.would use again from now on.

First time i have used this company.very friendly and proffesional.i will be using this company for aĺl my hair care needs. Very happy and pleased with results.would highly reccommend.

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Chris Rowley

03 June 2024, 01:47

  • GB

works well… good service

works well… good service

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Aniqa

02 June 2024, 06:33

  • GB

The cleaning was good BUT

The cleaning was good. However, the professional said he was required to take pictures of his tasks and explain them to the Wecasa team. So, doing this meant that lots of valuable cleaning time was lost. He could be using his time more efficiently if he hadn't needed to continuously take pictures of his work and send it to the Wecasa team.

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Nic

02 June 2024, 06:12

  • GB

Reasonable prices

I chose Wecasa due to its fair prices compared to its competitors. I would recommend using this platform

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p zoch

01 June 2024, 02:34

  • GB

Great service

Great service. Would recommend

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Nicholas

01 June 2024, 00:41

  • GB

Technique classique de prélèvement sans consentement

Pratiques trompeuses. Un service de ménage qui a dû être annulé car le service ne convenait pas. Silence radio, puis facturation car pas toutes les séances avaient été annulées, or par nos conversations il allait de soi que nous ne prenions plus leurs services. Technique classique d'abonnement qui prélève alors que nous ne voulions clairement pas.

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Sophie

31 May 2024, 20:54

  • GB

Easy app to use / Outstanding service

Easy app to use, the cleaner we were matched with Francoise is amazing. Highly recommend.

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Hilary Chisnall

31 May 2024, 04:15

  • GB

Exceptional hairdresser

Great and efficient App, quick and easy appointment system, brilliant hairdresser!

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Paul Stebles

31 May 2024, 01:32

  • GB

Excellent massage by Aliona

Excellent massage by Aliona, she covered all areas well especially like that she included feet in the massage which often people overlook and her technique was very good