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GK

08 May 2024, 20:25

  • GB

Great cleaning pro for student flat

The cleaning pro I was assigned was really amazing! She kindly cleaned our shared student flat kitchen and gave us tips on how to keep it clean. The only thing was that they forgot to clean the inside of our microwave.

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Eve Harris

08 May 2024, 03:10

  • GB

Fantastic cleaner who was an absolute…

Fantastic cleaner who was an absolute pleasure to have around. Amanda is wonderful x

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Miss Amy

08 May 2024, 02:54

  • GB

Absolutely brilliant

Absolutely brilliant

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Brandon McGrath

07 May 2024, 23:13

  • GB

Fantastic experience

Fantastic experience

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Carmel Rowan

07 May 2024, 19:56

  • GB

good service

really good clean

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Angel

07 May 2024, 14:23

  • GB

Quality of cleaners varies

Quality of cleaners varies - some great, some only average.

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Alicia Morris

07 May 2024, 03:37

  • GB

Great app

Great app, great service. Would definitely use again!

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Cristian Ianni

06 May 2024, 21:14

  • GB

Verified

I recommend it to everyone

I recommend it to everyone, serious app and qualified staff. Super happy.

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Julia Konarska

05 May 2024, 21:03

  • GB

Nightmare end of tenancy clean

We had an end of tenancy clean booked. Cleaner confirmed that he would do everything that such clean entails. He was booked for 4 hours. He left after two leaving a mess behind, didn’t even dust all surfaces. We ended up being charged for the clean by our agency and the only message we got back from we casa after complaining was a pathetic 35£ voucher for another clean. Stir away from them.

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Zoe Bowen-Jones

03 May 2024, 21:31

  • GB

Avoid at all costs. USE HOUSEKEEP INSTEAD!!!

My house is still filthy. I ordered a 4 hour deep clean, paid an extra £10 per hour for it and you honestly couldn't tell a cleaner had been there. I've sent multiple photos to Wecasa but all they offered was a £35 voucher TO USE THEM AGAIN for a wasted £110. I don't even have very high standards. So so bad. Very confusingly, Jember from Wecasa is claiming that they provided a 'post-construction clean' which they describe as a clean which "deals with more than just the everyday dirt and dust that gathers over time." This is very confusing because 1) we didn't have any construction work done and 2) they can't explain how they justify charging an extra £15 per hour for a deep clean which apparently does not deal with "more than just the everyday dirt and dust that gathers over time." For some reason they are focusing on the need to move heavy furniture which was never expected or requested. Jember has been patronising and unhelpful. Avoid Wecasa at all costs. Go to Housekeep as they are much better and fairer.