I purchased a PC with Windows 11 Pro by way of Walmart and after just 5 months I got a message that I needed to activate Windows. Turns out when I tried to activate it, I found out that they use the same product key for multiple computers so it works for a while but then it expires. Now, I can't get them to answer my calls or emails. This is as much a black-eye on Walmart as it is on this so called company. Shamer on Wlmart as much money as they make that they choose to partner with scammers like Discount Computer

The Computer was a little hard to start up,AND That was not fun. But when I reach out too Discount Computers; they were able to walk me through the process on how to set up my Computer everything was down hill.. The courtesy they gave was out standing, a Thumbs up.

I can not say enough good things about Discount Computer Depot, and especially their Customer/Technical Rep, Jared. I'm a senior citizen, and I have NEVER encountered a more friendly, understanding, and knowledgeable individual. Discount computers took the computer I originally purchased from them back because it was the wrong computer for what I wanted to accomplish. Then, Jared went that extra mile and found a computer that perfectly met my needs, which I really appreciate. I can't wait to receive my new computer. So thank you Discount Computer Depot and thank you Jared. Hey, what are you waiting for, go get your computer from Discount Computer Depot and ask for Jared if you need help. You will be SOOO glad you did! UPDATE: We just got the computer recommended by Jared. OMG, what a GREAT computer. It works flawlessly. My husband is able to play his Xplane 12 on it. He is SO happy with his new computer...which makes my life a lot easier, too! LOL

Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival

Ordered through Walmart. The Discount Computers sent me a different model with missing accessories and no windows 10 Pro key (Possibly Illegal software). Contacted both Walmart and the seller. No response, typical behavior of illegal (scam) business. These problems are happening frequently on Walmart online (shows Walmart involvement). I have now stopped buying from Walmart online.

Laptop look great Bluetooth doesn't work Windows 10 is a counterfeit so far no response from this company very very disappointed and Walmart who I purchased this computer through won't touch it very very disappointed in Walmart again

My experience dealing with DiscountComputerDepot was exceptional. When I received the computer and the audio did not work I notified the customer service department and they replaced it with a faster computer with more memory. They paid for the shipping. Mike their customer service manager was knowledgeable, polite and very accommodating. I have read many of the negative reviews on this site and the BBB and I am convinced a lot of them have over reacted and misdirected blame. There are millions of complex and unforeseeable issues even with new computers, so when buying a used computer at a CONSIDERABLE discount you have to expect there might be technical issues, and unforeseeable circumstances that come up. It is unreasonable to get mad and blame an entire company when a used computer, you purchased at 25% of what it initially cost, has a problem. I have been an electrical engineer with experience in computer architecture and networking for 35 years and I can tell you with absolute certainty that nealy every single brand new computer or other complex electrical device will have one or more issues that require some level of expertise to resolve. If anyone doubts the source or sincerity of this review. I attest I am in no way affiliated with DiscountComputerDepot. TrentAnderson w/ Sovereign1Solutions Sovereign1Solutions(at)gmail.com

Ordered a hpz420 wanted to turn it into a gaming computer, it took them forever to ship and at the last min they call me and say they are giving me a different computer….a hunk of crap that was a downgrade that i cant use. They are fraudulent and scammy to say the least.

Ya these people are right such a rip off. I had them build a computer for me. He said one hour was 60 two was 120.00 and three hours would be 180.00. He said it will only take me two hours tops and I stop the clock when doing other things. I thought cool at least hes honest. He calls we go to pick it up and low and behold he says 193.66. I said I thought you said only two hours. He said my boss made me charge for three. I said thats bull crap never will I go back to that place again.

A complete rip off. They did not send the same computer that was ordered and then refused to allow me to return it, after already stating that they would accept the return. The computer fan stopped working in less than 2 months after I received it and the speaker port was busted. The computer was supposed to have a 2 TB hard drive, but it is only 1 TB and the monitor they sent looked like it was from the 90's. They also have an F rating with the BBB due to all of the complaints. I purchased this online from Wal-Mart, and did not realize that it was being sold by a third party, not through Wal-mart. Customer service and quality products obviously do not matter to Discount Computer. BUYER BEWARE!