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Matt Kingsly

13 October 2021, 19:18

  • 1 Review
  • US

Verified

I have never dealt with such amazing…

I have never dealt with such amazing customer service in my life. They really went above and beyond for me multiple times. I am super happy with everything and even the claim that was approved. I can not speak on other car warranty companies but what I can say is Concord has been amazing to me time after time.

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Dianna Osborne

08 October 2021, 20:38

  • 1 Review
  • US

Verified

Beyond happy with the staff at Concord…

Beyond happy with the staff at Concord Auto Protect for taking care of my claim quickly. I was nervous about the claim but it all worked out and now my car is repaired. Easily the best customer service I have ever dealt with.

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Stacey O

27 September 2021, 19:20

  • 1 Review
  • US

Verified

My husband and I have not had a claim…

My husband and I have not had a claim yet but we are pretty optimistic that we will have no problems in the future with them. So far everything has been smooth sailing and any concerns were promptly taken care of. We also had another friend recently purchase a car warranty plan from them as well.

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Jamal Akhtar

23 September 2021, 17:53

  • 1 Review
  • US

Verified

Really simple and easy process to get…

Really simple and easy process to get auto warranty. Staff was not pushy with me and the customer service was excellent the entire time.

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Katie Mandala

22 September 2021, 19:53

  • 1 Review
  • US

Verified

I bought my vehicle used from the…

I bought my vehicle used from the dealership. It came as is with no warranty. I like to have warranty on my vehicles at all times because repairs are pricey. I called for a quote. My vehicle qualified for the Premium coverage plan which is fantastic because it covers everything on a vehicle that you need for your vehicle to run anyway. I got a fantastic quote and now I feel less stressed because I know Concord Auto protect will take care of me if anything happens to my vehicle.

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chanchel

20 September 2021, 23:09

  • 1 Review
  • US

Verified

Run the other way

Run the other way, don't look back. They actually cover very, very little, and when you call they say they will help you with this claim, but they don't actually do anything. I have been going the rounds with them trying to get them to do a $5000 repair, the rear differential which it says is covered, but they have denied it repeatedly. And good luck getting a refund from them. Do not do business with them.

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Marisa Munter

19 September 2021, 18:12

  • 1 Review
  • US

Verified

We purchased our car warranty plan over…

We purchased our car warranty plan over a year ago right when we got our car from Trusted Auto. We are very happy with everything I had a small repair and my husband called Concord and they took care of it right away. I love everything about the car warranty and it really is nice having the protection of it. I would recommend them to all my friends and anyone else looking for an auto warranty company.

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Cala Boesel

15 September 2021, 19:09

  • 1 Review
  • US

Verified

We were treated great by the staff and…

We were treated great by the staff and the whole process was quick & painless. I feel confident in using Concord and it is clearly understood by us what we are covered for and so on. Talked to some other companies but overall Concord was the best option for us.

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AlendraEvens

21 June 2021, 21:14

  • 1 Review
  • US

Verified

Not much to say

Not much to say, Great company and they have always done an amazing job with helping me. Im happy with using them and by picking them over others, I would easily continue to recommend them to my family.

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ROBERT MANINGAT

15 April 2021, 03:12

  • 1 Review
  • US

Verified

Don’t use this company...

Don’t use this company.... I’m currently going through legal actions with this company... my car was in the shop for 3 weeks. Warranty still active and they tried to get a used tranny. But because they said they couldn’t get one. They used the excuse the dealer wouldn’t let the adjuster drive the car to see the issue and went with that as the reason it was denied. Of course the tranny wasn’t working so that’s why they couldn’t drive it......... don’t don’t don’t use this company.... if you have any questions about this company email me Robertmaningat 108 @yahoo.com. don’t don’t don’t use this company... no spaces on the email.. If you would like to see the shady stuff this company does please email me above. Don’t waste your money.....pls me for questions about this company.. I’m a Registered Nurse for Ca and I believe in a honest company and this is not an honest company, which is why I’m going above and beyond to making this right. Above in my profile name is their claim they are saying that BMW a multi billion company is just trying to scam them and the denial.. pls review and don’t waste your money.