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Katherine Wray-Barnes

17 April 2024, 06:41

  • 1 Review
  • AU

Verified

Angara stole $1000.00 from me

I found a $1000,00 charge from this mob while checking my Paypal acct on Saturday. Immediately reached out to them for details and have not heard anything in return. I'm on a pitiful pension and buy my "jewellery " from Temu. These people are Thieves!!!

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JILL Marriott

10 April 2024, 21:54

  • 1 Review
  • GB

Verified

Top quality jewellery and presentation This company definitely deserves a…

This company definitely deserves a 5star review Just ordered a gift , for my sister 60th birthday It is STUNNINGLY BEAUTIFUL, you can see the high quality of the jewellery. Leaverback pearl earrings The cherry on the cake is the packaging WOW , VERY VERY IMPRESSIVE. SO GLAD I have ordered from this company. HIGHLY RECOMMENDED

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Max

03 April 2024, 10:03

  • 2 Reviews
  • GB

Verified

What can you say

What can you say. They claim they source the best quality coloured gemstones and yet even their most expensive coloured gemstones are heated! Proof they're the worst quality gemstones! This is the emperors new clothes and then some. They pay for Gia certificates to say? Hey, Gia certification. Yes. They're Gia certificates, but saying heated!! You're buying a coloured gemstone that had no colour? How is this best quality. The marketing is as completely unreal as are the colours in their coloured gemstones... Interestingly, they don't get their diamonds certified by GIA or any reputable Diamond cert suppliers!? They do their own certificates on those? Why? Avoid I love the mealy mouthed response by the way

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Jack

29 March 2024, 05:51

  • 1 Review
  • CA

Verified

Got a defective product shipped twice…

Got a defective product shipped twice and they want me to pay for return shipping. What a joke. With large profit margins on jewelry this is disappointing.

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Marion McLeod

16 March 2024, 18:43

  • 1 Review
  • GB

Verified

I purchased a topaz ring for my…

I purchased a topaz ring for my daughter for her 50th birthday. When it came I was very happy with it and my daughter was delighted! However she had only worn it a few times her being a nurse cannot wear jewellery to work when the stone fell out. I returned it to Angora to be told it was out of guarantee but they would fix it for £100 which I did. The ring was actually replaced and my daughter was scared to wear it in case of this happening again. After having worn it again the stone has fallen out once more this time she was lucky enough to find it on the carpet! I am very disappointed with this jewellery and the fact that I had given it to my daughter for her special birthday. This will be the last time I'll be purchasing from them. In the end I've paid over £300 for a silver ring which I could have git from a local jewellers for a fraction of the price!

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Luke Boeg

12 March 2024, 14:06

  • 1 Review
  • AU

Verified

First class experience on all fronts

A first class experience in all aspects. I was looking for a really unique gift for my wife’s milestone birthday. I searched high and low globally and Angara had an extensive and beautiful collection of modern, stylish designs across a number of gemstone types (I was seeking her birthstone - Aquarmarine). The selection was brilliant. The Aquamarine Diamond halo setting I purchased is just beautiful in all respects. The design, the stones, the craftsmanship. It is a statement piece. Beyond the product, however, was the service. Truly the best customer experience I have had in many, many years. Full stop, bar none, globally. Upon purchasing the ring I was immediately connected to my customer care manager (Anna). I had some questions relating to my order - the service was 10/10. Anna was simply brilliant. Great communication, timely, helpful, diligent, perfect on all fronts. Everything resolved immediately to my satisfaction and beyond. I will also add that the packaging of the product is outstanding. Really nice finishing touch. Beautifully presented. Product arrived quickly (and I am in Sydney, Australia). Honestly, I just really enjoyed the shopping experience here. A great product, outstanding service and at a very reasonable price (especially vis a vis trying to get something very similar custom made and at a long lead time). I highly recommend Angara. I will certainly be an ongoing customer.

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Suzi

11 March 2024, 02:49

  • 1 Review
  • GB

Verified

Don’t buy from this company

Don’t buy from this company. They use UPS which is horrendous. They said delivery on 7th March so I stayed in all day - nothing. Then after no communication, they tried to deliver on Friday 8th but I was at work. I tried to redirect to a pick up zone but no updates on the tracker have been made and after 3 visits to the drop off zone no parcels. I’m beginning to thing this whole site is a scam! They gave had £2k from me do Don’t order from this site!!!

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ANNIE TAYLOR

08 March 2024, 03:55

  • 1 Review
  • GB

Verified

Excellent Customer Service.

I cannot fault the care & attention from Angara’s excellent Customer Service Team. I needed to make some changes after ordering & they were superb. Am looking forward to our daughter receiving her special gift next week! Thank you so much Angara.

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Elaine Beattie

04 March 2024, 12:39

  • 1 Review
  • AU

Verified

It's been hard to find rings to fit my…

It's been hard to find rings to fit my fingers. I'm so glad I found Angara jewellery. The jewellery is absolutely beautiful. I placed an order for a new wedding ring and it was delivered in about 1 week from ordering. I loved it so much I brought the engagement ring to match. I'm so happy with the service, prompt delivery, even the packaging was beautiful. Thankyou so much. Keep up the great work.

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MikeE

22 February 2024, 17:14

  • 5 Reviews
  • GB

Verified

In the end Excellent

There was an issue with the way Angara and the Bank handling the credit card transaction resulting in my payment being 'held' (i.e. not able to use money) twice for 36 hrs or so. Initial comms were difficult. HOWEVER Angara, were equally horrified and frustrated by the situation created by the banks and quickly engaged to sort it out. Their Customer Service Manager (Anna) could not have been more helpful (or patient) - she followed the order, production and delivery of the Jewellery very closely keeping in contact regularly to make sure I was kept informed on progress of the order which was for quite a lot of money). The quality of the jewellery is excellent. Score revised to 4-stars - had it not been for the initial issues (which were entirely resolved by Anna) it would be 5 stars