Verified
Very poor use elsewhere
What an awful experience I’ve had with this Company. I bought my wife a ring from her the blue topaz, her quality of jewellery is very high and I wanted something exceptional. I ordered it early as it was for her birthday late August. It arrived and looked fine, first time she wore it was great , then the second it looked duller, by the fifth time it was dull and cloudy and looked like a cheap ring from Argos! I reached out to customer service and they said I was slightly outside the return date , all they done was start explaining how to clean it which we had sone before the photo below!! The issue is there is a gap behind the stone and the setting which is causing the cloudy appearance . I reached out to them again and got a lecture about the agents degree and how knowledgeable she was on stones. However it’s come to light there’s a fault with this setting and even steam comes behind it maybe she was off that day at University If I sent it back for them to clean it them after the second time wearing it will cloud over again . If you buy from this company ensure you check it carefully as they will do anything not to refund you and the best they can do is clean the ring !! What a waste of over £600 ! Edit - the reply is rubbish . I shouldn’t have to clean my ring after every wear- it’s a bad design and this company is all about the money nor customer satisfied- go elsewhere
Verified
The product was of excellent quality!
The product was of excellent quality and had awesome craftsmanship. Shipping was swift and the Sapphire was beautiful. The recipient was thrilled and loved the gift. With a promotional discount, it was more than I could originally afford. I will buy from Angara again, any time I need a quality piece of jewelry. Good work, keep it up!
Verified
Scott Miller
Scott Miller
Verified
Speedy Delivery thanks to Nash
I needed the ring very quickly as I am going on holiday on Sunday. I emailed Nash Jones who advised that he would ensure the ring would be delivered and true to his word I received the ring yesterday, 2 days before the original delivery date. The quality of the ring and packaging is second to none and I would recommend using Angara to anyone.
Verified
I found the site helpful and easy to…
I found the site helpful and easy to navigate
Verified
EXCELLENT SERVICE
I lost a small stone in my engagement ring and contacted them about getting it replaced. Nash Jones was incredibly helpful and kind and the jewelry offered to replace the missing gem at no cost and even cleaned it before sending it back! Reply times from costumer service were prompt and the whole process took all of a week. ⭐⭐⭐⭐⭐👍👍
Verified
I was delighted when my necklace from…
I was delighted when my necklace from this jewelry store arrived exactly as described and beautifully packaged. The fast delivery made the experience even better!
Verified
Oh my word!!!
Oh my word!!!! These guys have the most fantastic and helpful customer service team I've ever had the pleasure of interacting with. I have had a few minor issues that I unfortunately have been emailing their team about a bit too much but they have been so incredibly helpful. Massive shout out to a gentleman by the name of Adam who has sorted out every one of my annoying queries and minor issues. I have to get my fiance's ring resized, which I'm still having to sort out. But the ring we've received is absolutely beautiful and blows my expectations of what I expected out of the water.
Verified
Amazing Service, Quality and Presentation!!
The quality and workmanship of the ring I purchased for my wife for our 25th Wedding Anniversary was stunning. Not only that, the wonderful gift box that lit up the ring upon opening was magical and beyond expectations!!
Verified
Reassuringly reliable.
After months of researching engagement rings online and in shops I eventually put my trust in Angara. Their website was very helpful and easy to use. I selected the ring and it arrived without delay. The ring was engraved beautifully and presented in a light up box that unfortunately died when the time came to propose (not Angara's fault). The ring also arrived with a free gift which was equally stunning. My only disappointment was the hand written message I requested written on a presentation card. My hand writing is poor so I appreciated the service, however, the hand written message I received was no better handwriting than my own! Overall I am really pleased with the products received and the quickness of the service. Thank you.