My 8th wig ordered and received
I have recently ordered and received my 8th wig and as always, the order process was straightforward and I am delighted with it. I am an extremely happy and loyal customer and I am more than happy to recommend them.
Superb personalised and friendly service
Superb personalised and friendly service
Bad customer service
I ordered a wig and within days there was 30% off all wigs, so as my wig had not been dispatched I cancelled it to get the discount, I was told they would not let me order the discounted one unless I kept the full price one. I said that’s a huge discount and times are hard so I don’t think as the wig had not even been dispatched that it would be a problem, but no they cancelled my order. Great customer service to people who are struggling and need wigs for medical reasons. I won’t be using them again
Howdy Kristina
Howdy Kristina! A great wig, at wonderful price point! Fast shipping , great packaging! All good! Thank you again!
Good communication
Easy to order, good communication which is really important to me, and prompt delivery. Everything I’ve ordered is great quality.
Very good service provided by a relatively…
Bearing in mind this is a relatively small business. The services can be a bit slow but very effective with clear information provided.
WARNING!!! I bought a wig for 465 Euro and got cheated
WARNING!!! I bought a wig for 465 Euro, i got a bad quality wig, did not accept the package and did not get my money back ! So keep attention!!! Dear Kristina Young, it is very interesting that this is the first reaction i get from you...after all my letters! You even did not react to my attorney. I did not accept the product because it was bad quality. THAT IS MY RIGHT. I canceIed the purchase on time. I then receaved the confirmation from UPS that the product got back to you. If you lost the dokument in your system, no problem i still have it !!!! We made a deal of a high quality product wich you did not fulfill ! When i do not accept your package, it does not give you the right to keep my money (465 Euro), that s a criminal act. You should have refund me the money! These are the facts ! Now take the consequences. If this is the only way to talk to you, i will post all proofs pubIicly... also that your company debited 465 Euro from my bank account and did not refund it to this day. i don t care! I will not stopp and also report this to the police.... until i get my money back!
Verified
Great prices and quick delivery
Great prices and quick delivery. Would recommend to others.
My favourite shop!
This is my favourite wig shop! Greeting to Kristina for her great work!
Great thank you 5 star
Great thank you 5 star