The company has a lot of bugs and processes to still work out. Technically I've been a customer for almost 9 months. In that entire time, I received one subscription box and I have returned and exchanged at almost six times, ultimately leading Stately to issue me a credit for the first monthly subscription fee and me searching their out of the box clearance items for the last couple months trying to spend it. I have pushed my next box back month after months until I settled the first box. I will be cancelling my account after I get this last out of the box order. Few things they could work on to be tremendously better. First, the website is buggy as all can be. The filters don't work properly, pictures don't load properly, and while they have a size guide link on every piece of clothing, very few descriptions actually include the cut of the item. So it leaves you clicking on every single piece of clothing, waiting for the slow sight to load, and then manually seeing for yourself that it's out of stock in your desired size. When it actually is in stock, there isn't enough information in the description to help you gauge whether or not it might fit. The models they use are all one size so guessing is where you're left and ultimately punished since they start charging for return shipping. The processing and shipping time is wild. A single purchase typically takes 3 to 4 weeks to arrive. Considering they are a clothing service, I find that pretty ridiculous. To order a piece of clothing, try it on, return. It. Takes well over 2 months. The fashions are quirky at best And the pictures they show prospective customers on the sign up and subscription pages are nothing like the actual items of clothing that they offer. Once they move it to out of the box, you can see the retail price they're charging and compare it to be marked way up from the rest of the internet. Creating a style profile is a waste of time. There is no consideration of my preferences that I found in the items they sent me. On every return, I provided feedback and descriptions of what I liked, what fit well, what didn't fit well etc. Didn't get me anywhere . Customer service was pretty good about getting back to me within 36 to 48 hours. Well, they typically didn't have any helpful information, they did provide consistent positive support and ultimately that's what moved my review from one star to two stars. I would strongly recommend that you find a different service.

I've been receiving shipments from them for several years. My stylist usually nails just what I want and like. The few times there have been misses, Stately has quickly fixed the matter and sent me what I like, instead. I couldn't be happier.

What a horrific “ company .” I have exchanged more of the clothes than I’ve kept . And the last item ( priced at about 200 dollars ) I’m now requesting to exchange after already exchanging the item it was exchanged for and the item before that ! Ugly and something that a man of 70 years of age would wear . And I had to pay shipping back this last time and probably this next time ! They don’t take returns and their “ stylists “ don’t listen or pay attention to the individual . Horrible horrible company ! Stitch fix is sooo much better . What a joke . I’m so mad !

I absolutely have to share my amazing experience with Stately. I recently subscribed to their Presidential package at $499.00 per month, and it's been nothing short of incredible. I received over $1500.00 worth of clothes in my first box, all of which were of fantastic quality and perfect for my business casual and smart office attire needs. The best part? All the items had their original price tags on them, but I paid only a fraction of the cost. It's an unbeatable value! Stately's selection of clothing is truly impressive, and the style profile I completed was spot-on in terms of the items I received. I received two pairs of pants, four shirts, shoes, a quarter-zip sweater, and a three-piece suit - all of which were absolutely perfect. I highly recommend Stately to anyone who is looking for refined and timeless menswear. Trust me, you won't be disappointed!

Love my stately shipments. Clothes provided has expanded my style exposure and continue to receive compliments. Great subscription!

I had a great bonding experience with my daughter opening the box. Since opening the box, she has made a positive comment about every item I have worn. She is into her dad dressing better.

Excellent product. Always well put together. Easy exchanges. Great fit.

So I’m active duty Air Force and about to retire after 22 years of service. Having to wear the uniform for so long, I realized I didn’t really know how to dress myself. I’ve always been a jeans and T-shirt kind of guy. Stately has help me feel more confident in that regard. Thank you and keep up the great work.

The intimate knowledge from my Presidential phone call was better than imagined. My stylist knows me better than me! Seeing accessories I would never treat myself to is fantastic, especially when they look so good! The level of trust and appreciation of genuine style is unparalleled with Stately.

Top quality items that were perfect for a business casual office attire. Can’t wait for my next box!