Personalized clothing at its best
The clothes they sent were adjusted to fit me and were perfect style. Clothes that make you feel good to wear them
I absolutely loved my box I received
I absolutely loved my box I received. My first was good, but my second one was truly amazing. I loved they picked out clothes I wouldn't typically wear and it gave me a really nice look. Keep up the great work guys!
The style was really good
The style was really good. Not a sweater guy but, decided to keep it v. the challenges with having to print and mail back with a trip to the post office. Cancelled my account to see how easy that might be. Surprisingly, their customer service was very responsive and able to close my account in minutes. They even provided an incentive to reconsider closing but, did so anyway after I declined. You might not like everything you get but, you CAN exchange it if you like. That’s a major part of their biz model and I get it. Having prompt and helpful customer service is the most important thing above all else and they excel here. You can see that by their time taken to respond to less than stellar reviews here and on other review platforms. I intend on signing back up after this experience.
Great first box!!
I never have time to shop or pick clothes out for myself. My stylists did a great job at opening my options to clothing I normally don’t buy for my self but have received compliments from many people. I can’t wait for my next box!
Love the styles I’m getting
Love the styles I’m getting. Getting complements in the office on the new looks. My only wish is that when I get a bonus pair of shoes that don’t fit that I could exchange them for the correct size.
I requested quality over quantity
I've asked for natural fabrics instead of man-made, and the resulting sweaters and shirt were beautiful. I'd held my breath until I'd see the results. I exhaled today in pure satisfaction and joy.
No corduroy pants for me
I received corduroy pants...not my style. The belt is too small...no way it is a 34 inch belt as marked...and yet your system says i can not return it?! The white shirt's sleeves were too short. I have longer arms so short sleeves can't be too short. i still have not received a replacement pant on a previous order.
It takes too long to get the box…
It takes too long to get the box together (~10 days). I could understand if it was truly catering to the style preferences but then you seem to ignore those also. I don’t want pants I need to hem - you send unhemmed pants. I don’t want slim for dress pants, you basically send khaki yoga pants. Then you ship ground! So we are talking at least 17 days from ordering to get mediocre quality. I’m on Box 5, I’ve been as high as presidential. When I receive it next week I’ll make my decision on the future.
Nailed it!
The past box I received was just an all-star box! Usually I am pretty pleased with what I get, but the most recent time...LOVED! Everything works perfectly together and it plays on my current style while also broadening it to try new things. Aside from sizes being a bit off (they're the sizes that I specified, but some companies run smaller) I couldn't be more happy!
casual and all the same
Profile is business and it is just to casual. I am a return customer so I was very specific on no flannel etc. however I received very similar clothing to what I constantly received last time. I can send photos and verify the similarities between all items. How many flannel, shackets and green pants does one man need…unless you are Mr. Green Jeans