Bought a pair of Orbea Rise e-Bikes from Matt and the guys at Surge bikes. Excellent service and support, very helpful and knowledgeable team. Thoroughly recommend them if you after an e-Bikes.

Excellent pre and post purchase service. Bought the bike online which isn’t the best way really. However consulted Matt a few times and agreed make and size. Arrived promptly very well packed. Had a couple of queries which Matt resolved. Extremely pleased with the bike. Highly recommend Surge bikes.

Right from my first visit, I was impressed with Surge Bikes. Never any sales pressure, given time to try different bikes and enough information to help 'ME' make an informed choice. These guys know their bikes. The Tern HSD P9 Performance was a perfect choice - Loving it!

Saw the reviews for Surge Bikes and visited the shop in early April, happy to make the hour drive down from Surrey. Would describe them as excellent. Saw Matt who discussed my requirements and type of riding I would be doing, the level of motor assistance required, range required and size of frame. After our discussion we agreed on the Haibike Trekking 6 High XXL frame size which they had the 2022 model in stock. They were happy to make up the bike and agreed time to test ride around their car park. All the controls and functions were explained in detail, future service requirements and expectation on life of the chain. Very impressed and bought bike immediately plus a small mini tool Blackburn Tradesman, a water bottle was thrown in free. Very relaxed experience no pressure to buy simply excellent professional advice, all staff I met were very friendly and good cup of fresh ground coffee gratefully received.

Been looking for a Focus Jam2 SL since the beginning of this year, wish I had discovered Surge Bikes earlier, brilliant service from start to finish, bike arrived on time estimated, well packed, never seen so much packing. Highly recommended.

Matt was very helpful and prompt with replies to all my questions regarding the bike I was interested in. I purchased the bike and was kept update with supply dates and times. The product was exactly what I was expecting, very pleased. Would definitely recommend Surge Bikes.

The guys at Surge where extremely helpful and put the bike together that I was looking to buy. Matt was extremely responsive to emails and Stephen ran through the bike. And the coffee was good

We bought a Tern GSD from surge bikes recently. Matt was immensely helpful from first contact through to delivery and aftercare, answering all of our many questions promptly and thoroughly. While we were waiting for delivery, the Tern distributors unfortunately went into administration. Without hesitation Surge Bikes offered us an alternative superior model at no extra cost which they had in stock, since we had previously expressed that we needed the bike quite urgently. We would not hestitate to recommend them.

Was very happy with Matt's customer service. He was very patient with answering multiple questions before I ended up deciding going for the Tern Vektron S10. The bike also came with a few bespoke notes from Surge about tips and tricks to avoid inadvertently damaging the bike. Would highly recommend using them. Top of the line service!

Bought an Orbea Rise EMTB from Surge Bikes, Great advice and communication from Matt, quick and efficient delivery and good price, highly recommended