Matt and his team are very professional and knowledgeable, I can recommend them highly!

Surge were helpful from the off when I was initially discussing options for a new emtb, as the Merida was in stock I plumped for that, Surge had no qualms about my requests for setting the bike up. The bike was delivered with the accessories (on the 10% Surge Boost deal) all FOC. Unfortunately the bike had developed a fault in transit, however Surge were quick to turn the situation around by switching the bike for another new one all set up as previous and all delivered to my door with no grumbles. They have also been very good with communications and have answered any queries I have raised. All in all a very satisfactory buying experience and a bike shop I would heartily recommend.

Thank you - I found a link to your website via a recommendation on FB. This was fantastic timing as I was looking for a local supplier that had stock available in my frame size. Great to see a bike shop with stock. Upon sending my email with my enquiry I received a very fast and helpful response from Matt. I arranged a Covid safe appointment and met Matt to see the bike and try the frame size as I needed an XS. Fantastic customer service and very helpful. No pushy sales team. Good communication from ordering to collection. Loved the surge Boost free accessories that came with the bike - great idea. Love my bike and have already recommended them to friends. I would highly recommend Surge Bikes.

At a time where most bike shops have nothing to sell i found it almost too good to be true that Surge could offer the exact bike i wanted at a price that was lower than anywhere else. Bit Skeptical to be honest but these guys absolutely pulled it out of the bag for me - normally when something seems too good it usually is but in this case i have the right bike, as promised and at a brilliant price. Thanks Matt...

Please, I just want to assemble this ship, I need it to be sent to Cuenca Ecuador, thank you

Excellent service from start to finish from Matt and his team. Really informative and gave great advice, which really helped me to make my final decision on choosing my new bike. Loved the fact that there was no pushy sales 'chat' at any point, just great advice. Once ordered Matt kept in contact throughout the process and helped me choose my bike accessories. Delivered to my door and have been loving riding my new bike ever since!! Thanks Matt.

Having ordered my Merida eOne sixty from Surgebikes, from the moment the order was placed the communication from Matt was outstanding. unfortunately due to Covid, some of the Surge Boost accessories were unavailable, but Matt went out of his way to ensure I maximised my allowance with items which were useful to the bike I had chosen. Top Work !!

Very impressed with Surge Bikes. Matt was very polite, helpful and patience with me. He was very accommodating and professional. Matt made the buying process go smoothly. Very pleased with delivery. The bike was well packed and protected. Matt also sent me a follow up email to see if all was ok. That was appreciated. Over all experience I give it 5 stars. Highly recommend.

I approached Surge Bikes in January wanting to order an Orbea Gain road bike, Matt was very helpful and explained that there was a long lead-time for the bike I wanted but had a custom bike on order which I could select my own colour scheme for no extra cost. Matt went through the process with me and gave me a rough idea of delivery date. The Surge Boost offer gave me the opportunity to add some extra's at no extra charge! Extremely pleased with the whole service given by Matt and his team!

Matt was the most knowledgable and help full of all of the cycle dealers we spoke to and visited during an almost year long decision process. Great service and great prices . I highly recommend .