Extremely user friendly online booking…
Extremely user friendly online booking platform. Incredibly helpful support team. HIGHLY recommend! This system is very customizable and helped us increase our customer volume. Simple and straightforward to implement. Nice options for design to fit with your branding.
It is the helpdesk
It is the helpdesk! I am new to this system and some functions are not as intuitive as it may seem. But the chat team is amazing and always help me to figure out what I need. Thanks a lot.
easy to use
easy to use, and very intuitive. frist time user and i'm loving it
Efficient and very nice user interface
Efficient and very nice user interface. Setting up was fast and easy. Will definitely help tp improve my workflow and patient management
The support agent Alex was great
The support agent Alex was great, very diligent.
Could not cancel appointment
So I clicked on the link to cancel a blood test. It reads: 'In Calendar (left-side menu) or in in Reports -> Booking details. Click on the booking to open the details or use View option if in Reports and then press Cancel booking button.' There is no 'calendar' button There are no 'Reports' buttons There is no 'Booking Details' button. Is it any wonder patients don't cancel - because they can't. What is this costing the NHS. SimplyBook.me is very far from simple.
Efficient, easy to use
Simplybook.me is an efficient tool. It has an easy setup. The payment integration is particularly easy. The dashboard is good. I have just started using it and I like it so far. The downsides are pricing related to no. of custom features. The free version is practically unusable, you have to activate it manually every month for it to not get blocked.
Matthew is really helpful, well done!
Matthew is really helpful, by knowing the clarification needs of specific details, so that he will be able to find out the main problems
excellent customer service
excellent customer service. they've helped me through more than a dozen problems that would've taken me a long time to figure out if not for the super convenient links and tutorials.
Excellent Booking Platform
Amazing set of services and very easy / intuitive to use. Amazing customer service with very fast response and very well informed staff. I am able to translate all my business use cases into a very comprehensive booking platform. extremely grateful for simply book me!