Easy to style...lots of great compliments. re-ordered 2 more in ash blonde and 99J Thanks DaeJonna D

DAEJONNA D was absolutely wonderful to work with at ebonyline ! She always replied back quickly & helped answer any questions & made sure I had everything I needed. I've been coming to ebonyline for years for my wigs & am always happy! Thank you for helping a girl feel beautiful again after hair loss 💕! - Jen

iI got an email from Ebonyline wigs, letting me know the color I wanted was out of stock and for me to optional choose a different color, my thoughts of Daejonna D to respond so quickly was very professional.

Great customer service 👏 👌 👍

Great customer service (MAHAZ) was a great helper

Zero stars for customer service. BRAIDERS Don’t buy Outre Xpression Ultra Braid 32in it’s measured from tip to tip you get half of the length specified. Deceptive labeling.

Ebony Online has the Worst shipping. I've been waiting 3 wks for 1 item . I knew I should have stayed with my other online shopping retailer (better selection & faster shipping) Ebony Online just lost this customer.

I would give 0 if possible. I received the wig yesterday and it was awful!!! I ordered a silver bob and received a WHITE wig that was shedding. I could see my hair through the wig! WORSE WIG I’VE EVER SEEN, DO NOT BUY IT!!

I shop on many websites and Ebonyonline is always my go-to. They ship quickly.

I spent $59 on 2 wigs. I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. They did not even have the decency to discuss refund option. I immediately replied to their email (within hours) stating that I was not interested in alternative options. I wanted exactly what I paid for or nothing at all but my money back. They ignored my email and chaser. I had to jump on the chat on the website to discuss my order with someone (Dae). They claimed they never received my email and said they had shipped order without the actual unavailable item (when order status is still showing "processing" on their website) without respecting their own 3 day-deadline and dodging the topic of refund. In the end, I paid for an unavailable product listed as available on that website and won't get my money back. Unprofessional, rude, careless, attitudey, unethical, a disgrace of a "company". Never experienced such poor customer service, not even from Aliexpress sellers. Ladies, please do not waste your time and money on this website. You will be deceived. I hope this helps.