I’m very satisfied with my order. It was delayed because it was out of stock but MAHAZ reached out to me to make if I want to wait a little longer or get my refund. It was only an extra 4 days . I really appreciate her taking the time to let me know. I will definitely buy from them again

I emailed Ebonyline with a question regarding my order. The Customer Service Representative (MAHAZ) courteously responded within 24 hours with a thorough update. I'm very satisfied with the service.

DaeJonna D was my customer service representative and she did a good job answering my questions promptly. I do like this company it offers a lot of variety. Great experience!

I had an issue with the color availability on one unit. I did all my corresponding with Dejonna D. She navigated the entire steps promptly and issued the options. I ordered a different unit in substitute it was slightly higher and she was able to apply the minimal additional amount.. I am very pleased. The thoroughness of the agent was impeccable. Thank you again 🙏 🤲

Daejonna D was very efficient in her responses to my issues. She also provided needed help with how to use points.

MAHAZ Was very helpful in customer service. Quick response I had questions about my shipping very pleased with the competitive pricing will be ordering another wig from them. I also liked that they had colors that were not available on the other websites I checked.

My delivery is always came well packed the wigs were in good shape and I will order more very good service

Oh man, I wish I had read the reviews before placing my order. I’ve been ordering from this company since 2006 and have never seen anything like this. I placed an order online on November 18th. They didn’t give me an order number. Took my money out of the bank on November 19th. So I called and the mailbox was full so I emailed them and told them, gave them my name and address and copy of bank statement where they took the money out and then on November 28th Daejonna D emailed me and said my order was with there shipping department and I would be receiving shipping information within 24-72 hours. I waited 4 days emailed her again off of the email she sent me and she needs an order number which they didn’t give me so now I have to go to my bank tomorrow because this clearly seems to be fraud and a scam. So unfortunately I will have to find another company to buy from.

DAEJONNA has provided great service excellent customer service skills great selection on different hairs

I am happy with the fast response from DAEJONNA D from ebonyline, who was my customer service rep when I reached out confirm info about my order. She was willing to look up order and confirm everything. She was very polite. Really do appreciate it.