Listen I searched high and low in…
Listen I searched high and low in Atlanta for this hair. Went to ebonyonline and Wa-La they had it. The delivery was even easier and faster. Michelle thank you and I'm placing my order again soon. Miami here I come with this hair.
Great customer service
Great customer service Mitchelle helped with my order and got everything handled. Customer service on point.
Great customer service
Great customer service. Love there website and Larissa in customer service is ex
GREAT CUSTOMER SERVICE
I contacted Ebonyline requesting an email regarding my order shipment. Michelle sent a response in about 15 minutes! Great customer service.
Worst Online Hair Company. Very Cheap. Bad Customer Service
I ordered 2 orders in 2 days. One of the order I ordered a ponytail and asked a specific color. I also ordered several other items and another 2 ponytails by a different brand. They contacted me telling me that they didn't have 2 of the ponytails I ordered I said ok. They asked me if I wanted to add anything else. I said ok. I looked at other items. The one I wanted still showed they had it so I asked again if they had it they said yes so I said ok send me this one color I wanted. They said ok. When the order arrived I didn't find the ponytail. I instead was sent the wrong ponytail they sent me a total different ponytail the style and the color was different smh. When I contacted them about the error they did not even apologize and started to argue with me in several emails saying that I did asked them to ship the wrong one that I never said to send. It was unbelievable and ridiculous. I had enough and had to take 2 screenshots from my phone for them to stop their nonsense and to finally admit they made a mistake. After seeing their error they still did not apologize and instead of saying we are sorry for the incident and the disrespect and just letting me have the wrong item and say its ok you can keep it we will give you a refund. They sent me a return label for me to send them the wrong item for a refund. Who does that? What a cheap company. They make so much money and they send me a return label for a $11.95 not even $12 worth ponytail are you serious? They have no shame. I tried posting this review on their site on the items I purchased and it won't let me so they won't even let me write the truth about their bad service.
Excellent service!
Michelle responded to my email immediately and was so patient with me!!!! Excellent service!!!
You want it soon? You got it!
Once again, Ebonyline has come thru! My order #1414626 and was taken care of by Michelle! She shipped the order so much faster than before and my wig arrived in a few days! Going to keep spending my coins here!
I always say order from here and…
I always say order from here and Michelle was very helpful. I love their products and definitely recommend!
Great service
I have been a customer of Ebonyline.com for quite a while now and every time I order, I can always expect great service. This time was no different. Daejonna was so helpful in answering some questions I had about product availabilities. Thanks for the excellent service!
Excellent Beauty Supply Site - 1407194
I have always have a wonderful experience with Ebonyline. As soon as I place my order, I immediately receive an email confirmation that my order has been received. A few days later, I received an email confirming that my order had been shipped. About 5-7 business days later, my package arrived with all of the items I ordered.