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Melissa Wright

26 August 2021, 02:07

  • US

Ebonyline far exceeds other hair…

Ebonyline far exceeds other hair stores. Their prices are the best I can find. I’ve made numerous orders from them, usually ordering several wigs at a time. Last order was #1410129. I emailed the next day to make sure all units were in stock. Within minutes Hector emailed me back to confirm I will get everything & that the shipment was already going out to me. Sure enough I had tracking the next day. Hector should be the face of Ebonyline. He excels at customer service, always quick & very friendly. Thank you Hector. Melissa Wright

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Catherine Leggett

25 August 2021, 22:46

  • US

Thanks Michelle

Thanks Michelle, for my recent order of three beautiful wigs. Ebonyline has excellent wigs and products. Fast deliveries and great customer service. Thanks so much your service is greatly appreciated. Catherine Leggett.

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Salena Fenceroy-Smith

25 August 2021, 18:43

  • US

Wonderful wigs!

Wonderful wigs!! Thank you Michelle! The wigs and service are phenomenal!

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kameisha brooks

25 August 2021, 02:46

  • US

Hair was popping

Love love all my wigs shipped faster than i though t cant wait to get more 🤤💛 Kameisha Brooks

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Wanda Banks

25 August 2021, 01:15

  • US

Their hair pieces look so natural ..I…

Their hair pieces look so natural ..I have gotten compliments on them they are great I have purchased 4 in different styles and Larissa is awesome .from Wanda Banks a satisfied customer

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Corinthia L

25 August 2021, 01:06

  • DM

Great customer service and wonderful products

I have been ordering wigs and hair pieces from Ebonyline for over 10 years now and I have never been disappointed. My most recent order no. 1399758 was for 2 Bobbi Boss wigs. I received them promptly and as usual, was very satisfied with my purchase. Agent Michelle is ever so helpful. I will continue shopping with Ebonyline and to recommend them to my friends and family members. My name is Corinthia Burton.

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G. McAllister

22 August 2021, 22:14

  • US

Selecting 1 star was the only option to…

Selecting 1 star was the only option to list this review, I give Ebony line zero stars. I have POS/ Customer service representative Experience/ Knowledge in high & low end Department stores, over 20 yrs. & Professional Customer service Licensed Security officer Experience since 2006, I ordered a unit on- line 8/2/2021 and Immediately realized , wrong color, Ive Emailed, faxed and has called ebony line requesting an RMA no. Getting a pre recorded message asking to allow them 1-2 business days to get back to you, only to be Totally disregarded , Today is August 22,2021 still no communication from ebony line, On principal, Ive Contacted my banking establishment & the BBB for a simple resolution of Returning an unopened package/ unit for a full refund of this purchase. Exercising Ebony lines return policy, To further insult the Situation Ebony line sends me an Email Stating they’d Love to hear from me about my purchase, But has yet to contact me regarding my emails , fax and unanswered telephone calls. This is why as a Black woman i don’t support Black business, the package has never been opened, & I contacted Ebony line before the order was processed , packaged and mailed out. Ebony line is Highly Unprofessional, Implementing A return policy that they dont uphold. Ive presented All proof of Trying to Contact/ return purchase to the BBB & my banking Institution for Resolve. Ebony line should change its name to Petty Ebony line. G. McAllister

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Lovely Butterfly

20 August 2021, 02:11

  • US

Excellent Customer Service

I had to write a review for the excellent customer service received from Michelle. She was professional, curteous and expedtious with replies. Thanks for rendering awesome customer service!

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Light House

19 August 2021, 04:09

  • US

I absolutely love the products and t…

I absolutely love the products and t b e customer service is very dependable..

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Ella Price

18 August 2021, 22:43

  • US

I Love This Website They Have The Best…

I Love This Website They Have The Best Products & Customer Service Is Great , Hector Was Amazing .