Don't order from this very dishonest…
Don't order from this very dishonest company!! I placed an order with Sky Geek on 4/1 and emailed my cancellation 2 hours later because the shop already had these supplies in stock. Sky Geek refused to cancel without a restocking fee!! They claimed the order had already shipped and that I should have called them. This was a complete lie. Fed Ex shipment showed that it shipped 3 hours later that evening. There is no phone number on their site to call they , only email to customer service. I hope these NY crooks go out of business. Use Aircraft Spruce instead!!!
Prices are great, but explanation or diagram of dimensions needed.
Prices are great, but an explanation or better, a diagram, of the dimensions on the caps would be extremely helpful. I had to pull up the diagram on caplugs.com to determine which cap would work for me.
Great Service - Large O-Rings
I recently ordered several MS29513-260 O-Rings from SkyGeek after determining they weren't available from Aircraft Spruce (which I use as I get next day ground delivery from their Atlanta facility). I received three small opaque envelopes that each appeared to contain O-Rings that were considerably smaller than the 6.5" diameter of an MS29513-260. I didn't open any of the packages as I wanted to return them. I emailed SkyGeek, explained the problem, and got a quick response from "Sarah" in their Help Center. After checking with the warehouse, Sarah asked me to open one of the packages to see if what appeared to be several O-Rings was actually one large O-Ring that had been folded on itself to fit in the package. Problem solved - what appeared to be several small O-Rings was actually the correct MS29513-260 (used to seal the plexiglass cover of an MU-2's tail and strobe lights) which had been folded to fit into the small package. Great service from Sarah and SkyGeek. My only suggestion is to either use a clear envelope or add a notation that large O-Rings are folded to fit into the small packages. I will definitely do business with them again.
Good backup
Usually good inventory, average to high prices. Skygeek is never my first choice but a good backup if others are out of stock.
outstanding order
usual 5 star service after slight ''hiccup'' quickly resolved by Emma , thank you
I received but without MFR certs that i…
I received but without MFR certs that i paid for. Requested these certs almost 5 days ago and i did not receive yet.
Did not send the right stuff
Did not send the right stuff. Website said there was a long lead time (over a month), which we were fine with. Then the order shipped a couple days later, and it is the wrong part. First time using SkyGeek, and it was disappointing.
The company sent me the incorrect brake…
The company sent me the incorrect brake piston. They insisted I ordered the incorrect part. I repeatedly showed them with screenshots from their website, ordering options and cart that the part they sent me is not even listed as a part for sale. They want to charge me a $50 restocking fee for a part they sent to me incorrectly. In addition I also need to pay the shipping fee back to their facility which will be at least another $20-30. So I am out the cost of the part I ordered, and I don’t have the correct part, and they want to charge me $50 restocking and shipping costs. So basically I will have to pay twice if I want them to TRY TO GET ME the part I ordered all due to their mistake in sending the incorrect part. Their unwillingness to even see how this is their mistake is really messed up. Owning three planes, I won’t be looking for replacement parts from Skygeek! Really short sighted business practice.
Don’t hold your breath waiting on your order!
Don’t hold your breath waiting on your order to arrive or to be shipped for that matter! I placed my order on 10-31-19 and STILL HAVE NOT RECEIVED IT .. they claimed they sent me a confirmation stating it would ship in 12 days ......but I didn’t receive that either. Even using their dates it been 17days and still NOTHING. IF YOU TRY AND TALK TO THEM YOU GET SENT TO VOICEMAIL.. IF YOU EMAIL THEM ITS LIKE TALKING-TO A DRONE.. Bottom line is ,If ya don’t really need what your ordering in a timely manner then this is the place to order it, BUT if you need it in the foreseeable future DON’T ORDER IT HERE! I gave them one star because I think you have to or I wouldn’t have given them that.
Ordered case of Krylon 1307 Battery…
Ordered case of Krylon 1307 Battery Protector. Could have given better than 1 star if it didn't take 3 weeks for them to start shipping process. And they only did that because I complained about it. It took them four days to respond. Still waiting for delivery. Shop elsewhere.