The installation was quick and efficient
The installation was quick and efficient
A good tidy and hardworking team
A good tidy and hardworking team
Project Solar after 16 months
Project Solar after 16 months I had a substantial solar and battery installation 16 months ago. Nothing went wrong and the installation has worked perfectly since then. They explained everything clearly and the important paperwork was very good. After several months I had a problem with my electricity supplier when I noticed that my bills had more than quadrupled. The supplier ignored me until I went back to Project Solar who diagnosed the problem in three minutes i.e, the reversal of the CT clamp when the smart meter was installed causing reversal of polarity. I eventually got a full £1,200 refund from the electricity supplier. Without Project Solar I'd still be banging my head against the wall. The point here is that Project Solar was still there and approachable. Their customer support was more or less instant. They answered the phone in England straight away. They keep very good records of every installation and can immediately identify you. They keep pictures of all their installations and particularly important was their picture of the CT clamp on the right way round when they left our site. This impresses me and its comforting that a truly professional outfit is there for the life of your installation.
Everything was so easy no hassle at all
Everything was so easy no hassle at all
Get what you pay for
Great experience with Project Solar, from the sales pitch to the installation, and after care too. You do get what you pay for in terms of service. Sales pitch is what it is, but Larry explained everything fully and accurate to what happened following agreement, and what we needed to do with our energy supplier also. Installation was very quick, and the installers managed to rejig the layout so we had more panels in the better position. Overall I would recommend using Project Solar, they are pricier than rivals, and they don't hide the fact, but as previously stated, you get what you pay for.
Very easy to deal with
Very easy to deal with
Verified
Everyone who I dealt with was really…
Everyone who I dealt with was really helpful and a very smooth process. The set up looks great! Thanks Project Solar ☺️
I was more than happy with the entire…
I was more than happy with the entire process of the solar panel installation from start to finish. The team turned up on time, explained what they were going to do and then just got on with it. There was no fuss, no problems and everything was done very professionally. Once they had completed the installation I was given very good instruction as to how the system worked. I would recommend Project Solar to anyone interested in installing solar panels
Customer Support
The company in dealing with customer queries is second to none. Prompt responses with excellent help. I have never experienced such great service. Well done to all your team. Thank you.
Brilliant company from start to finish
Brilliant company from start to finish. Kept up to date at every point and everything explained to us perfectly. Competitive quote, quality products used, knowledgeable teams in-house and installation team, and so far so good.