All 3 staff were professional , cheerful , polite and offer a wonderful service , Elderly gentleman had been stuck upstairs for 18 days and getting very depressed , this company had him downstairs safely in no time , Would definitely recommend

They were late but phoned in good time to warn us! They were expensive but worth every penny!! Assisted by Neil and Justin, the gentle lady was transported to a care home with great professionalism, appropriate humour and a wonderful bedside manner. She was totally immobile and they had all the equipment and training to move her effortlessly. Well done Neil and Justin. EMA should be proud of you both! Oh, and the telephone lady was ever so sweet too!!

We recently contacted EMA to help with the transportation of my partner to the local Medical Centre and we cannot praise Steve and Sophie highly enough-they were so kind and patient and completely professional.We would not hesitate to recommend this company to anybody-thank you so much for a wonderful sevice.Kind regards,Bob.

At very short notice (with 18hrs), from the first call to Michelle to agree price and arranging a time, my frail mum was moved from one Care home to a Nursing home. Neil and Sophie were very caring and professional and moved mum with great dignity. They arrived at the given time and could not do enough to make mum comfortable. They went well above my expectations. An excellent service.

At very short notice, we had to move my frail mum from her upstairs bedroom at home to a respite home. Understandably, this was something we were all very apprehensive about as mum was unable to use her stairlift. However, Matt and Jade arrived and were amazing from beginning to end. From chatting with mum to find out what would suit her best, what she was worried about and reassuring her every step of the way, they could not have been more supportive. We all felt completely at ease in their hands. They were polite, competent and friendly, taking time to explain everything to dad as well as mum. They rang ahead to confirm they would be arriving on time which was helpful too. The booking call centre were also superb, helping us to smoothly navigate this stressful, emotional time. I wholeheartedly recommend EMA patient transport and would not hesitate to use them at any time in the future. A huge thank you to all concerned, especially Matt and Jade.

The team were informative throughout. They dealt with my elderly aunt with the utmost of respect and dignity. It was a stressful day due to issues on the roads (transport from North London to the Hampshire coast!) but the crew took that stress to a minimum. They were courteous, efficient, kind and instructive. I can only heap praise on them. Should I ever be in the unfortunate position of needing patient transport again EMA will be my first port of call Highly Recommend

EMA provided a private ambulance service to move my mum from Yorkshire to Hampshire, and I couldn’t be more grateful. From the moment they arrived, Allan and Sophie were not only professional but also incredibly compassionate. They made sure my mum felt comfortable and cared for throughout the journey, addressing any concerns we had and ensuring that all her needs were met. The ambulance itself was well-equipped and maintained, providing a safe and pleasant environment for my mum during the trip. I highly recommend Allan and Sophie to anyone needing patient transport. Their kindness, professionalism, and efficiency made a challenging situation so much easier for me personally for a journey I was dreading. Thank you both for your amazing service!

Not often do you come across a company, people or service that impress you but that happened this week. We needed to move our mum from one care home in London to another in Hampshire at short notice. We booked the transport service through EMA and hoped every thing would be ok. Well it was more than ok it was amazing. Alan and Justin not only arrived early but were so professional but personal at the same time - just made us all feel at ease and secure in the knowledge it was all going to be ok. The transfer was so smooth it was such a pleasurable journey - it seemed over in a flash. Can’t speak highly enough about these two gentleman - such a credit to the company and could not recommend them highly enough to others. From start to finish AAA+++ service.

Both Steve and Peter were professional from the start. They met me at my hospital room and got me safely to the waiting ambulance. I felt very secure and comfortable in the ambulance. Nothing was too much trouble. I would not hesitate in recommending EMA for critical or trauma care travel.

Easy to book and paramedics arrived as expected and were caring and looked after my wife very well.