user image

Susan

15 December 2023, 04:51

  • GB

I have to to give full marks for the…

I have to to give full marks for the patience and care given to a disabled lady when transporting her to a care home. Thank you so much.Margaret.

user image

TW

13 December 2023, 17:42

  • GB

Would use again/recommend

Very helpful and professional and dealt with the transfer of an elderly lady with efficiency and kindness. Would be very happy to use again and recommend

user image

Andrew Watkins

08 December 2023, 19:14

  • GB

Private ambulance transfer

EMA carried out a same-day transfer of my mother from her house to a local care home. They were available on the day I called them to make the transfer that day and the crew who moved my mum were very kind, considerate and caring. Thank you to everyone at EMA.

user image

C. Harrington

08 December 2023, 18:30

  • GB

Outstanding;- Sam & Amanda.

Outstanding service from Sam & Amanda. They moved my mother-in-law from her home in Crowthorne to a care home in Wokingham. Sam & Amanda were very caring, patient and sensitive to the fact the mother-in-law was leaving her home after 60yrs of residency. Sam & Amanda are a very ‘can-do’ and positive team who helped us through a challenging physical lifting task, whilst also being very sensitive to the situation.

user image

Mrs Honeysett

01 December 2023, 22:06

  • GB

Professionalism and kindness from EMA patient transpory for your…

Thank you Michelle and Matt for your professionalism and kindness yesterday with transporting Tony to PGH! We couldnt have done it without you and we will definitely be using you again! Thank you both and the Company for an excellent Service

user image

Martin Knight

21 November 2023, 20:27

  • GB

Highly Professional & Efficient Service

I cannot fault the service I received from EMA yesterday. The crew, Steve & Sophie, went beyond my expectations. They attended to my 95 year old mothers needs and made the 6 hour journey trouble free. They were very professional indeed and I would not hesitate to recommend the services of EMA.

user image

Paul

16 November 2023, 23:29

  • GB

Transfer from Birmingham to Christchurch

We had to transport our very poorly sister from a hospital in Birmingham to a care home near us in Christchurch. We were extremely anxious about the ordeal for her and what would be involved. Everyone at EMA reassured us throughout the process, arranged transport at short notice, and the team on the day provided an excellent service, were very respectful and most reassuring throughout.

user image

Helen North

15 November 2023, 21:05

  • GB

Excellent transportation

From pick up to drop off I can't thank the EMA Patient Transport team for making my mum's move so smooth. I was very apprehensive about getting mum out of the house to her new home but they were amazing and moved her with ease. The team were so nice and friendly, I can't recommend them enough and I wouldn't hesitate to call on them again if needed.

user image

MARTIN AXON

03 November 2023, 19:53

  • GB

Bariatric Transfer

The Ambulance Team arrived when agreed. The people were an absolute pleasure to deal with. Very helpful and supportive also treat you as part of a family for all the time they are with you. Such a professional organisation.

user image

Samantha Tiller

01 November 2023, 17:57

  • GB

Excellent professional service

From the moment I contacted EMA, Lisa and Michelle were so helpful and answered all our questions and concerns and immediately put us at ease. We were moving my mother, who is bedridden with dementia, to temporary accommodation and we were finding everything so stressful. The ambulance with Sam and Julie arrived early and they were so relaxed and friendly that it took all our stress away. We knew everything was going to be ok & we felt confident with EMA. Sam & Julie were so considerate about how to move my mother and took their time assessing the best options thoroughly. The ambulance & staff transported my mother to her new accommodation so effortlessly. It was a smooth and slick operation, really fantastic. Julie chatted to me in the ambulance with my mother and I felt very relaxed. My mother was also very relaxed during the process which was a relief. The whole team is absolutely brilliant and it is an excellent professional service with a kind & human approach which is so needed when you are doing something like this which is often difficult. We will be using EMA again to move my mother back home and I would highly recommend their services. Thanks again Lisa, Michelle, Sam & Julie