My dad has complex disability needs and is in palliative care. I was desperate to get him to his favorite place by the sea. EMA were exceptional from start to finish in correspondence with Michelle to Sam and Julie transporting my dad with skill and kindness. The little things like Sam picking up that my dad liked tools (like him) to Julie’s (ace driving skills) and chatting away to my mum. It was a great day that we will all remember forever, thank you 🙏

Michelle was simply amazing. It was very difficult for me to arrange transportation for my mum to take her from London to Bournemouth as I reside in Australia. However, Michaelle made it easy, painless, and efficient. Mum was over the moon with the staff interaction and is now safely at the home of my choice. Thank you Michelle - you are an absolute lifesaver.

Very helpful staff. Well organised and easy to book what was needed. Kind and respectful staff.

My mum, Patricia, was discharged from Bmth hospital today. Ambulance Crew, Matt and Pete, took her home as she wouldn't have been able to get home safely otherwise and she said they were absolutely brilliant and really lovely people. She tried to give them a thank you fiver which was politely declined. But mentioned a review. So. Thank You Both Very Much from Mum (hop-along) and Me (full of a cold) xx

I organised this transport for a friend who was transferring from Queen Alexander Hospital Portsmouth back to Broadstone. Everything went smoothly, and she was taken good care of.

We met Steve and Neil yesterday from EMA when they transported my mum home from hospital. They were so kind and friendly. Offered a very professional and efficient service. So thank you very much! We wouldn’t hesitate to use EMA again.

Wow what wonderful ladies ! Lovely and kind xxx Both very professional yet caring and funny too! Plus they loved my dog so they get my vote 100%

A friendly and efficient service throughout. Thank you.

I had to arrange for my disabled bariatric brother to be moved out of the family home of 50 years. I honestly had no idea how/where to turn and I eventually came across EMA. After several communications between Lisa and Michelle who were absolutely brilliant and so supportive, the move day finally came around. Matt,Michelle and 4 other crew members arrived with plenty of time. My brother was located upstairs in the home and they moved him out with minimal disruption. It made my most fearful day the easiest and least stressful ever. Unfortunately, the move was then delayed due to a situation out of our control and they did everything they could to help my brother and keep him relaxed and comfortable. We finally got the key late in the day and they were so professional up to the end when they were waiting around for over 5hrs. I can honestly say they were my saviours and I can’t thank them highly enough for their total dedication, commitment and professionalism plus being so kind to my brother and I. 200% service!! Thank you guys. You were totally amazing.

Rob and Julie were very helpful , very thoughtful and very efficient . Both extremely kind on a difficult journey from Hampshire to Kent .