This is a first class run patient transport service, I had the pleasure of using this service during the spring and could not thank the team enough. Keep up the good work.

Placed a booking, staff were very friendly. When they came, the transport was spotless and the transfer was painless. Would book again!

Thank you for your incredible dedication and assistance on Friday, enabling us to get Mum back to her home in Cheddar. At a time when I was tearing my hair out at the intransigence and ineptitude of some of those that I was dealing with, dealing with yourself and EMA Patient Transport was frankly a breath of fresh air. Your kindness and helpfulness at a time of deep distress was so welcome amidst the darkness. The Crew that you sent were so considerate, keeping me abreast of their every move from leaving the depot, giving me an estimated time of arrival at the pick up point, then an ETA at Cheddar, allowed me to relax in the knowledge that Mum was in the hands of real professional’s. Upon arrival, the caring and gentleness while handling Mum from the ambulance through to her room stood out, so careful and considerate – not once did I have to assist or even point anything out to either of them. At a time of huge stress and concern for me, their composure was so calming, exemplary and truly inspirational. Please pass on my thanks to them both, they truly are heroes. Your team has facilitated my mums last wish – to be back in her ‘home’ close by, to allow us to visit her in her final days. I thank you for your efforts and assistance in making the last days of our mum what she wanted.

Everything exceeded our expectations. The staff are absolutely first class with plenty of patience and humour. The ambulance was immaculate and very comfortable. This is clearly a company that takes great pride in what it does. Our wholehearted thanks to all the Team.

The crew updated me on their expected arrival time, they arrived on time, were very professional in their manner and were considerate in where they parked to preserve the patient's dignity. They were kind to the patient and quickly built a positive rapport with them. All three of the crew were excellent! Thank you.

Respectful and kind

EMA is a fantastic organisation, run by an incredibly well trained and professional team. I've had the pleasure of working closely with the owner of the business, Sam, who I've found deeply cares about the quality of transport he provides to his patients, he always strives to make sure the vehicles are up to date and kitted out with the tools required to enable even the hardest jobs to be undertaken. A fantastic company with the right attitutde!

EMA sets the very highest standards in patient care. Their ambulances are modern and well equipped. Their staff are highly trained, caring and considerate - in every detail.

Very good service, excellent patient care, staff well presented and trained, new ambulances that made your transfer more efficient.

Sam and the team at EMA are absolutely fantastic. Their service is second to none, providing well-equipped, clean vehicles alongside accommodating, lovely staff. 10/10 recommend.