EMA carried out a move of my frail 92 year old mum from East Anglia to the South West. Right from initial contact through to the journey, Michelle was brilliant and provided excellent advice and help at a competitive price. The ambulance team (Rob and Julie) looked after my mum for the nearly 5 hour journey keeping her spirits up. They handled the handover to the staff at the new care home in a professional way. I cannot thank them all enough for their excellent service and kindness to my mum

Quick response to quote request, excellent communication, Michelle was really great. The actual transfer service was great too - we were kept informed, the crew were lovely, and Mum arrived safe and sound, in good time too!

EMA patient transport recently transferred my elderly, frail mother from a care home in Lancashire to a care home in Poole. Michelle arranged for a paramedic crew with an ambulance where my mother could rest lying down, and to receive the care she needs. The three paramedics - Jade, Rachael and Sophie, were in touch with family and care homes at both ends of the journey, and were professional, caring, and efficient. My brother was impressed with how well my mother was on arrival in Poole after such a long journey. The communication from the start of my enquiry, through the transfer, and the follow up, was excellent, and took the stress out of the whole process. I would certainly recommend and use EMA patient transport again.

The team was fantastic, Michelle was excellent at sorting out the requirement and the whole experience was very good. They are a professional team and offer good value. Thoroughly recommend them to everyone

No concerns. Daughters state "they were excellent"

Julie, Ronan and Shane were great taking my mum, a nervous 85 year old lady with Parkinsons disease from London to County Durham. If you need to take someone on a long journey, EMA are fantastic and their staff will always take care of the passenger.

Had EMA transport my parents from Dorset to Lincolnshire. Outstanding from start to finish From making the booking to meeting the crew it was clear I’d made the right decision using this company. Helpful is an understatement Michelle in the booking department was amazing and well the three person crew totally fantastic kind, helpful and full of fun.one hundred percent recommend this company.

Excellent communication from managerial/administration staff from start to finish. They were informative and reassuring, with regards to any questions I had. I was told by a family member who travelled with my mother, that the ambulance crew went the extra mile to keep her entertained and comfortable throughout the 250 mile journey. Thank you, EMA!

This morning we had Shane and Ronan to assist us transfer an older lady out of bed. They were absolutely fantastic! Very friendly, patient and gentle. This lady has had a rough couple of weeks and these guys made the whole experience so much better for her. Thank you ever so much for your assistance.

From the office team of Lisa and Michelle through to the three man crew who transferred my father from the Isle of Wight back to London, my family and I couldn't fault EMA's Patient Transport service. My father was treated with care, respect and courtesy which made his almost 6 hour journey a comfortable and pleasant one. A huge thank you from all of our family.