Verified
Customer Service
You are polite and prompt and deal with all requests in a professional way.
Verified
Professional and personable service
Professional, efficient and clean service by Ed and Lee. I used Dacombes before and will keep using this company without doubt.
Verified
new fridge freezer
new fridge freezer. Took us through the options in the showroom without any pressure. Agreed a model and installation date. Arrived on time as arranged. Personnel were polite and friendly and explained and answered all our questions. Would certainly go back.
Verified
Customer Care At It’s Finest.
I have been dealing with this particular business in Wimborne for over 14 years. A polite friendly team of people who are extremely helpful in advising and helping you with your electrical needs . I am so happy with my new Sony 43” tv. It was delivered and set up today by Ed who spent time in explaining its workings. Ed made sure that I was comfortable with my new purchase before he left . Taking all packaging etc back to the shop.It was very much appreciated. I am always, relaxed it the knowledge that I can contact Dacombes Of Wimborne at any time and they will go out of their way to assist me if, there are any issues and, I need future technical help. A rarity these days. Especially with larger companies . Dacombes have always genuinely cared about their customers. Hence why I always visit them when I need a new appliance . I throughly recommended them to everyone . Thank you Mark , Ed and team.
Verified
Purchased a Bosch washer / dryer from…
Purchased a Bosch washer / dryer from Dacombes. It was delivered, installed and the old one taken away within 24 hours. Excellent service as usual; fast, friendly and courteous.
Verified
Very knowledgable and helpful service…
Very knowledgable and helpful service in the shop when purchasing a washing machine and fridge freezer. Delivery was prompt, fitting was very efficient and the fitters went out of their way to make sure everything was adjusted and working correctly. We have used Dacombes before, and would use again.
Verified
Excellent service from the purchase of…
Excellent service from the purchase of a new TV to the installation. Product was installed within 36 hours of purchase. The tv wouldn’t fit on our tv cabinet that we had so they went back to the shop and brought us a new stand that would fit, will always use this supplier for our electrical equipment.
Verified
Good ordering and delivery
Helpful when ordering and with delivery
Verified
New dishwasher
We had a new dishwasher supplied and fitted in November. Not only was the dishwasher the best price around so was the fitting and disposal of the old unit. Dacombes arrived when they said they would, they were professional, polite and tidy. They will be my 1st port of call for future purchases
Verified
New Freezer ordered for delivery.
Rang Dacombes to enquire about availability of a Liebherr freezer to be delivered. Mark was most helpful, he rang me back to confirm stock availability and delivery for the following Saturday afternoon. Payment was made over the phone and the delivery was made on time as promised and the old machine was taken away for recycling. Faultless service.