Very easy and convenient to work with Amigo USA

I ordered a Smartphone for a trip to Poland. I used it only for the Internet (I could've used it for phone calls, but I didn't need to), and it worked fine. I was able to return it very easily by dropping it off at a UPS office -- the return package was already supplied.

Great service and great product. Will definitely use this company again.

I was not happy at all. I couldn't use the phone. I followed the seemingly simple directions, but all I got was a message in Hebrew that, of course, I couldn't understand. I had someone else try, and they had the same thing happen. I didn't have the time to seek out more help, so I paid for something that was useless to me.

Telephone okay. Did not work in basement location

I had a good experience three years ago with this phone and service, so I went with it again, same country. However, this time it was a debacle. The phone/service was not available on arrival in the country for which service was contracted. There appeared to be a report of lost phone, and the calls I made to the posted number for service help would not go through because "The phone is reported lost." It took a lot of effort and ingenuity to get the problem resolved, not what I needed when I had phone calls to make on arrival at my destination. Bummer! And, the service turned out to be more expensive than expected/advertized. There appeared to be a whole bunch of calls already in the phone's memory bank so who knows for what I paid. and there's a $10 fee for forward and $10 fee for return shipment of the device. I would have been better off upgrading my regular cell phone service for use in the foreign country. Amigo, you're no longer my friend.

I had the phone for Israel for a 2 week stay. The first problem was that although I could place a call, I could not receive calls. Then towards the end of my stay it was not possible to recharge the phone, it just went dead. Amigo is NOT what it used to be!!! Gloria Clay,

I was very pleased with the SIM cards. No problem with calling or data.

The email never updated after the first few days in Israel. The website did not explain services provided by the choices. I was flying blind and ended up with a useless product.

Amigo is one of the few companies that offers an old fashioned cell phone. We were extremely satisfied & would recommend Amigo to anyone in the need of cellular service in Israel.