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Emily Kaufman

06 June 2017, 01:09

  • US

Such an easy and affordable solution …

Such an easy and affordable solution for when traveling! Getting the chip was a quick change to total convenience and confidence. I was able to use my phone and access internet ..etc...wherever and whenever I needed while overseas. I would definitely use Amigo again!!

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SS (User

05 June 2017, 23:14

  • US

I had a good experience with them

I had a good experience with them. The sim card worked as promised. But they should not charge $10 to ship a sim card to you.

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Sheri Southern

27 May 2017, 01:27

  • US

5 hours of my life, and $$, I'll never get back

The sim card didn't work and I feel I was mislead by the Amigo reps I talked to previously to ordering one, who told me all I had to do was make sure my phone was unlocked and what size the sim card was, which I did by calling Verizon. I got to Israel and by the time I realized it would never work, I had to drive to a big city, find a hotel as it was getting dark. I got lost. If I had not ordered a sim, I would have paid extra for getting internet in my rental car and THAT would have helped me not get lost. Instead I had no phone with which to call a motel. After trying for several hours to get it running, Amigo offered to send me a phone for more money. By then, I was too angry to want anything to do with your company because my first night in Israel sucked because of having no phone. Sorry, but I would never recommend you. Plus, your people argued and tried to keep my money. I have disputed the charges with the credit card company. I will never use your company or even try a sim card again after that. I will just go with Verizon international charges and get internet in my car. What a nightmare and a headache Amigo caused me. Addendum: I ended up paying for a sim card that never worked. They disputed my claim that I got none of the services I paid lots of $$ for and my credit card company (REI) did not back me. I thus tore up that credit card and never used it again. DO NOT USE AMIGO SERVICES for overseas phone calling.

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Jennifer Burke

26 May 2017, 14:49

  • US

Always answer the phone and return …

Always answer the phone and return calls. This is the 3rd time I have used them. Thanks,

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Richard Weiner

20 May 2017, 07:15

  • US

Both phones worked great.

Both phones worked great.

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Josef

16 May 2017, 23:59

  • US

Instructions how to install the sim …

Instructions how to install the sim card on to the phone would be helpful. I got an Israel number and a US number in order to allow me to transfer my US number to the phone. It took us 3 days to figure out how to make calls to the US and how to make local calls. It is very frustrating when you are in a foreign country.

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Marla Casbarro

15 May 2017, 22:59

  • US

Amigo's the best way to go

I've used Amigo three times now, on overseas trips. They are reliable and the cost is very reasonable.

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Annie Lynn

15 May 2017, 21:12

  • US

The phone was good and it made it easy …

The phone was good and it made it easy to keep in touch with home. I only had two problems. The first was, I couldn't get home numbers programmed into the memory. It would either not save, or lose them after saving. I finally gave up. And also, I could tell I had voicemail, but it would not let me retrieve the voice mail. For both problems I followed the directions exactly and still had problems. Otherwise, calling home and staying connected was made easier.

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Steven Martin

14 May 2017, 18:40

  • US

I have used Amigo now 2 years in a row …

I have used Amigo now 2 years in a row and will comtinue to next time I travel to Israel. (I'll upgrade to one with GPs!) Steve Martin

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Antoinette

13 May 2017, 20:37

  • US

I tried to reach the office after …

I tried to reach the office after receiving my phone before going to Israel and was not able to reach anyone - the msg was mailbox was full. I had questions. I did not receive a package as in the past to return my phone and it was costly to do so. I have used Amigo several times in the past and recommended this to others. I hopefully will receive my $100.00 deposit soon.