The lady was patient, kind and very helpful. Iits such a relief when you receive such good service. I highly recommend Sage.

Schneller, freundlicher Support am Telefon und mehr als zügige Rückmeldung der Fachabteilung mit dem Hinweis zur Problemlösung!

Had problems with my sage bambino and a pick up to get it fixed was arranged quickly.

Chantal was friendly , informative about the juicer and willingly called me back to give further information about the product. A credit to the compsny

Excellent assistance

Ordered a Sage oracle jet order tracking was Royal Mail and DHL both were not tracking the order. After many phone calls to support apparently it was sent to DPD however after 6 days they didn’t receive the order. Again many phone calls later nobody could tell me what happened to the order which gave me no alternative but to cancel the order but no timescale on refund.

Ordered the wrong water filter for my Sage Barista Express as I could not find the Batch code printed anywhere on my machine. Karabo in customer service was very helpful and ordered me the correct replacement free of charge. Full marks for customer service: but if you want customers to know the Batch Code have it printed on the machine, and tell customers where it is so they can find it when they need to order spares.

I had problems trying to pay with a foreign credit card, I called Customer Service and they helped me with that, Carlos was super patient, friendly and followed my case during days until I could pay. Besides that, the Sage Barista Touch Impress is an amazing espresso machine!

Grande disponibilità dell'operatore all'ascolto e utilissima la connessione video per verificare insieme il funzionamento della macchina.

I recently purchased from Sage Appliances online, and while I had an issue with the delivery, their customer service team went above and beyond to make things right. They were incredibly efficient, kept me updated throughout the entire process, and didn’t stop until my issue was fully resolved. Their dedication to customer satisfaction truly impressed me. The quality of their products speaks for itself, and with such outstanding support, I’ll definitely be buying from them again. Highly recommend!