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Ktt.

13 March 2021, 18:49

  • GB

Order not arrived

Order not arrived. Was given option for delivery date chose Friday so would have orchid in time for mother's day. Not arrived and no one available in office till Monday.

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JHollow

13 March 2021, 18:48

  • GB

Order was lost but all rectified.. Thank you

****UPDATE**** There was a slight issue with regards to my order and I was disappointed and upset. However once talking to Hayley, she was amazing and able to personally make sure my order was resent. I can't thank them enough. This year has been tough on all of us and unfortunately a simple task of sending flowers turned into a disappointment. I know mistakes happen (through no fault of Nova Blooms) but when you're are living in the moment an angry disappointed mist takes over. My below comment is now completely invalid and I am greatful for the response and support given. Thank you so much! *********************************************** The order has yet to have been delivered to the recipient and the delivery company is yet to receive the order... It was meant to have been delivered yesterday. I have emailed but yet to receive a reply. Ordered in advance of mother's day to avoid disappointment and late delivery... Yet I'm still disappointed and left waiting for a delivery.

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CJ

13 March 2021, 18:42

  • GB

Very fresh tulips

Very fresh tulips. Good communication. Driver did not quite get the delivery address right so ended up leaving on my neighbour’s porch.

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Andrea

13 March 2021, 18:34

  • GB

Excellent service

It was a really easy on-line ordering process to order flowers to be delivered to my mum. The flowers arrived on-time, exactly as ordered, and my mum was delighted with them. Thank you!

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Mark Phillips

12 March 2021, 21:05

  • GB

Couldn't ask for more

Ordered the blue orchids online, simple process, confirmation email came through straight away. I had to call them about something and the lady was very polite and helpful. Tracking number was emailed that evening and the flowers were delivered next day as promised. They arrived in perfect condition and my mother loved them. Will definately shop here again. Thank you.

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Customer

11 March 2021, 22:57

  • GB

Easy to use, very good service

Easy to use. Very quick and efficient

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Lucy

11 March 2021, 20:16

  • GB

Perfect flowers!

Perfect flowers!

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Sue S

11 March 2021, 18:59

  • GB

Excellent orchids

Orchids were bought as a birthday present and the recipient was very pleased. Delivered on the day requested and apparently well packed.

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Mrs Margaret

11 March 2021, 16:19

  • GB

I was really impressed by the quality…

I was really impressed by the quality of the orchid that I purchased for my daughter

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Mrs W

11 March 2021, 14:21

  • GB

Orchid purchased as a birthday gift

Orchid purchased as a birthday gift. Delivered on day requested and the recipient was very pleased with it. I'm told it is beautiful.