Quick smooth and easy process
Quick smooth and easy process! Excellent value for money, surveyor arrived on time was in an out and report done within time frame as advised! Will defo recommend
Quick and easy process
Quick and easy process from receiving a call to book an appointment which was flexible to myself, to the appointment itself. Visiting surveyor was friendly and professional.
Very professional and friendly service
Very professional and friendly service, happy with the valuation I requested. Andrew sleney who carried out the valuation was great and very efficient approachable. I had the valuation within 24 hours which was great! Thank you very much
Review
The valuation was affordable compared to some competitors and I received the results within 24 hours.
Survey was really helpful
Survey was really helpful and surveyor explained to us in detail over the phone
Survey and valuation
I've used Pinnacle Surveyors before. Had to wait thus time for well over a week for the survey to be undertaken and then over a week to get the written report back. The survey was very comprehensive and was RAG rated for ease of understanding which was good. The valuation was also helpful as we had a feeling the house we're buying was over priced for the condition we could see it was in so the valuation took this into account. We have since renegotiated the asking price and are paying £8k less so well worth the price of the Report! We also know in detail now what all the issues are with the house, which aren't too bad but it's reassuring to know. The Surveyor did try and call me a few days after sending the report to answer any questions and left a message he would call back but never did, but to be fair I had his number so could have called him back if needed. Overall good service, would have liked it done quicker and the Report back quicker but guess it's reflective of the time of year. Would recommend and use again.
Good communication
I paid for the survey a long time before it was carried out. However when it came to it there was good communication, a thorough report and the surveyor answered the questions I had on speaking a short time after. Although it would have been useful if the surveyor had the report at the time of the discussion an answer was forthcoming very swiftly after.
Easy helpful efficient
The process was easy and straight forward. Always available on the phone if needed. Very efficient overall very pleased would use again
Scheduled in promptly
Scheduled in promptly, kept up to date On progress.
Fast, friendly and efficient
The surveyor arrived on time and helped walk through the process in a calm and friendly manner. Report came out in the exact period that they said