We are pleased with the survey carried out very precise and proffesional

I had excellent service, my surveyor was Edward Green he was very professional, explained things to me very clearly, I highly recommend Pinnacle. And if I have family or friends who need this service I would not hesitate to recommend this company.

Extremely helpful and swift. Report was easy to read and understand, helped us make a sound decision if to proceed or not. Would definitely recommend and will use again.

Didnt turn up at the property and gave nil valuation.

Would not want to use this company again 1st they write write the wrong number down so can't call the tenant before coming but didn't call me to assist in this. Next they go to the wrong house so my tenant has wasted a day off (without pay). Can not get another appointment with them for weeks so delays to my mortgage I put in an complaint which wasn't dealt properly you just get told you are lying.

The surveoyr was very quick to call me back to answer my questions. I felt that he gave me well informed advice.

Ed was fantastic but could have done with the survey being sent back to us a little quicker. Had to chase to get it sent through.

Very thorough surveyor and was completed and sent to myself very quickly

The information we received from the survey was a key factor in the ultimate outcome of our planned purchase. We were able to make informed decisions, and requested for further checks to be carried out for piece of mind. If we had any criticism of the survey, it was quite vague at points (non-comital), however it was by far the most professionally competent part of the house buying process from our point of view.

really easy and open communication, would recommend